Good Morning Mr G
Thank you for taking the time to complete our questionnaire following the installation of your new gearbox on your Volvo S60. We hope you have had no further issues but please do call us at York on 01904 789789 if you have any further concerns.
Thank you for your business.
Kind regards
Ray Chapman Motors, York
We're very happy with the service we receive at Ray Chapman Motors in Malton and are most impressed with the new premises!
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr N,
We are delighted with your feedback which has been passed on to the team at Malton. We hope all is well since the MOT on your Volvo V50 and if you require any additional new tyres please do not hesitate to contact us on 01653 693751.
We know you are disappointed that the V50 has been discontinued but Volvo has some exciting new model launches planned over the next few years so hopefully if you can't be tempted by the current V40 there may be a model in the future you like - perhaps the new V90 arriving in September! Please remember you can always pop in to have a look at the range and have a test drive.
Thanks again for your continued loyalty to Ray Chapman Motors,
Kind regards
Ray Chapman Motors, Malton
We always have liked Ray Chapman Motors. They really are not the type of dealer to make the kind of mistakes that would cause us to change that view.
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr and Mrs H,
Thank you for taking the time to complete our questionnaire following the MOT of your Volvo C30. We are delighted you are pleased with the service we offer and your comments have been passed on to the team at York.
We do understand your comments regarding the thoroughness of this questionnaire. The purpose of this Feefo questionnaire is to give a summary snapshot of our customer satisfaction at any one time, rather than a detailed analysis. We are unable to add to the questions asked. This feedback then generates a Customer Satisfaction percentage which appears on our website. If you you purchase a Volvo from us we do send out a more detailed Volvo specific questionnaire. We do, however, take on board all comments and thank you for taking the time to make them.
We hope to see you at our York dealership again in the future. In the meantime, thank you for your business and if there is anything further we can help you with please do not hesitate to contact your dedicated Sales Consultant, Mark Johnson, on 01904 789789.
Kind regards
Ray Chapman Motors, York
I have always been very pleased with the service form Ray Chapman Motors and they have kept up their high standards this time too.
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr K
Thank you for taking the time to complete our Service questionnaire following the 162,000 miles service of your Volvo XC90! We are delighted with your comments which have been passed on to the team at Malton. We also hope your new Summer tyres are working well. As usual, any queries, please give us a call on 01653 693751. In the meantime, we hope to see you in the dealership in the future.
Thank you for continuing to use Ray Chapman Motors.
Kind regards
Ray Chapman Motors, Malton
Good Afternoon Reverend B,
Thank you for your feedback and kind words which have been passed on to the team at Malton. We are delighted your Volvo 940 is still going strong after 24 years and almost 120,000 miles!
We look forward to seeing you in the dealership again in the future but as usual please call Dan Watson on 01653 693751 should you have any queries.
Thank you so much for continuing to use Ray Chapman Motors.
Have a lovely weekend,
Kind regards
Ray Chapman Motors, Malton
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.