Great service from Ray Chapman Motors, polite and friendly staff extremely impressed by the facilities offered.
Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr J,
Thank you for taking the time to complete our Service questionnaire following the wheel refurbishment on your Volvo S80. We are delighted with your comments which have been passed on to the Service team at Malton. We look forward to seeing you in the dealership again soon and we hope you will be joining us at our Golf Society events in 2017 - dates will be released soon.
We were well looked after and everything explained good documentation and after sale care. But I am a customer of long standing and have always appreciated your care.
Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mrs P,
Thank you for taking the time to complete our Sales questionnaire following the recent purchase of your Volvo XC60. Your comments have been passed on to the team at York. We really appreciate your continued loyalty to Ray Chapman Motors and we look forward to seeing you at the dealership again in the future. Your vehicle is due for it's complementary Quality Assurance Inspection so we will give you a call to book in.
Kind regards
Date of purchase: 01/09/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you for completing our service questionnaire following the Service and MOT of your Volvo V70 at our York dealership. Your kind words have been passed on to the team at York. Thank you. If there is anything further we can assist you with please do not hesitate to contact us on 01904 789789.
Thank you for continuing to use Ray Chapman Motors.
Kind regards
Date of purchase: 06/07/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
As always, Great service from RCM. Bent over backwards to solve the problem with car. well recomended
Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr B
We are delighted to read your comments and they have been passed on to your dedicated Sales Consultant, Andrew Morby-Smith and the team at Malton. We hope all is well since your Complementary Quality Assurance Inspection and we look forward to seeing you at Malton again in the future. In the meantime, please do not hesitate to contact Andrew on 01653 693751 should you have any queries.
Thank you for buying your Volvo V40 from Ray Chapman Motors.
Kind regards
Date of purchase: 22/09/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
This must be my 3month check-upExcellent, helpful & further tour round all the gadgets.Still finding new bits. Enjoy driving it
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr C,
Thank you for taking the time to complete our Service questionnaire and for your kind words which have been passed on to the team at York. We are delighted you are enjoying your VolvoV40 and we look forward to seeing you in the dealership again in the future. You will be aware that Miki has now left us but if you have any queries or concerns please call your dedicated Sales Consultant Duncan Macrae on 01904 789789 and he will be very happy to help you.
Thank you for buying your Volvo from Ray Chapman Motors.
Kind regards
Date of purchase: 14/09/2016
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Trusted Customer
Potto
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you for completing our sales questionnaire following your purchase of a Volvo V60. We are delighted with your comments and they have been passed on to your dedicated Sales Consultant, Roger Ward and the team at Malton. We hope you are enjoying your Volvo and we look forward to seeing you in the dealership in the future. In the meantime, please give Roger a call on 01653 693751 if you have any queries.
Thank you for buying your Volvo from Ray Chapman Motors.
Kind regards
Date of purchase: 10/06/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Called at the service dept as I had a fault code, over harassed service manager told me they were too busy for a week, meantime I had no airbags.
Took it elsewhere, problem fixed in 10 minutes. ...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Mr K,
We are so disappointed to read your feedback and we know our Group Aftersales Manager, David Kellett, has spoken with you to apologise. The relevant member of staff has been spoken with. We trust that you have been reassured this is not typical of our operating standards and we hope that we will see you in the dealership again in the future. Meanwhile you have Davids telephone number should you need any further assistance.
Once again please accept our apologies for this unfortunate incident.
Kind regardss
Product reviews
Date of purchase: 11/08/2016
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Trusted Customer
malton
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you for your comments which have been passed on to the team at Malton. We really appreciate your continued loyalty and we look forward to seeing you in the dealership again in the future.
Kind regards
Date of purchase: 15/09/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you for completing our Malton Service questionnaire and for your comments which have been passed on to our team at Malton. We are delighted you were pleased with your annual service on your Volvo XC60 and we look forward to seeing you at the dealership in the future. Our Golf events for 2017 will be confirmed soon and we hope you will be joining us!
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.