First time we've used the Malton branch for service and as with York very happy with the level of customer service and quality of the work undertaken, including giving the car a good clean inside and...
Read more
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Thank you Mrs B for taking the time to complete our Service questionnaire. Your comments have been passed on to the team at Malton. We are delighted you were pleased with the complementary wash and hoover. We hope you are still enjoying your Volvo V40Cross Country and look forward to seeing you again soon.
Kind regards
Date of purchase: 04/01/2017
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Efficient and reliable, prompt service pleasure to deal with.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Thank you Mr C, for your kind words which have been passed on to the team at York. We hope you are still enjoying your Volvo V70 and look forward to seeing you in the dealership again in the future.
Kind regards
Product reviews
Date of purchase: 04/01/2017
0
Share
TC
Trusted Customer
York
9 years ago
What Trusted Customer said about Ray Chapman Motors:
After a service performed in Nov, I had 2 flat battery incidents. In one of the incident, the battery was checked by the resuce patrol and said ok. After the second incident where the rescue patrol...
Read more
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr G,
We are disappointed to read your comments and are investigating the situation immediately. We will contact you in due course.
Kind regards
Date of purchase: 03/01/2017
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you for completing our Service questionnaire. We hope you and your family have had a lovely Christmas and we would like to thank you for your continued loyalty and wish you all the very best for 2017.
We look forward to seeing you in the Malton dealership again in the future.
As a customer I didn't feel we were treated in any special way.
Several years ago I dealt with another Volvo dealer and the way they looked after us was first class.
Date of purchase: 13/07/2016
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you for taking the time to complete our Service questionnaire and for your kind words which have been passed on to the team at Malton. We are delighted you are pleased with your visit and we would like to thank you for your continued loyalty. We look forward to seeing you again in the future.
Happy New Year!
Product reviews
Date of purchase: 27/10/2016
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Really good service offered by Ray Chapmans at Malton and in particular Dan who sold us the car. He was never pushy but really helpful and knew his stuff.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mrs W,
Thank you for taking the time to complete our questionnaire following the purchase of your Volvo V40. We are delighted you are enjoying your new vehicle and we look forward to seeing you at Malton in the future. In the meantime, please do not hesitate Dan Hall, your dedicated Sales Consultant, on 01653 693751 should you have any queries. Thank you for purchasing your vehicle from Ray Chapman Motors.
Kind regards
Product reviews
Date of purchase: 28/09/2016
0
Share
TC
Trusted Customer
Malton
9 years ago
What Trusted Customer said about Ray Chapman Motors:
My complaint about bad uneven tyre wear on both rear tyres after only 8,000 Miles
is awaiting investigation in January 2017, when a brake pad change is due.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr and Mrs P,
Thank you for your comments and we look forward to discussing this with you further in the New Year. W are confident this will be resolved to your satisfaction.
Kind regards
Product reviews
Date of purchase: 27/09/2016
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you for taking the time to complete our Sales questionnaire following the purchase of your Volvo XC60. We are disappointed that you felt the Salesman was pushy as this is not how we like to operate as a family owned, family run business. We have taken your comments on board and discussed this with him. We are delighted however that you are enjoying your XC60 and we look forward to seeing you in the York dealership in the future. In the meantime, if there is anything else that we can help you with please do not hesitate to contact us.
Thank you for purchasing your Volvo from Ray Chapman Motors.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.