Ray Chapman Motors Reviews

Good Afternoon Mrs B

Your comments are much appreciated and have been passed on to the Service team at York.  We hope all is well since your visit but please do not hesitate to contact us on 01904 789789 should you have any further queries or concerns.  We look forward to seeing you and your Volvo V40 in the dealership again in the future.

Kind regards

Good Afternoon Mr O'H

We are very disappointed to read your comments.  We am sorry that this has been your experience but please leave this with us to investigate the circumstances and we will come back to you.  In the meantime we hope you are enjoying your new Volvo XC90.

Kind regards

Dear Mr O'H

We are pleased to say that this issue is now resolved to your satisfaction following your discussions with Mark Gooseman, General Sales Manager,  although you still have concerns about the delay with your car which was caused by issues at the factory.  We hope you are enjoying your Volvo XC90 and we look forward to seeing you soon.

Kind regards

Good Afternoon Mr D,

Thank you for taking the time to complete our Sales questionnaire following the purchase of your Volvo V40.  We are delighted you are pleased and we hope you are enjoying your new vehicle.  If there is anything you are unsure of please do not hesitate to contact your dedicated Sales Consultant, Mark Johnson, on 01904 78789.  In the meantime, we look forward to seeing you at our York dealership again in the future.

Thank you for buying your Volvo from Ray Chapman Motors.

Kind regards

Good Morning Mrs G,

Thank you for taking the time to complete our questionnaire following your visit to our York dealership.  Please do not hesitate to contact us on 01904 789789 if you feel you still have any issues.  We hope you are still enjoying your Volvo V40 and look forward to seeing you in the future.

Kind regards

Good Morning Mr H,

We understand your concerns about the removal of the loyalty bonus on the Volvo V40, although it is still available on the Volvo XC60 and we have tried to give you the best possible deal to change your car as we do value your continued loyalty to Volvo and Ray Chapman Motors.  Your dedicated Sales Consultant, Gareth Burns is in today if you would like to discuss this further.  Alternatively Gareth will give you a call after the weekend to see what your thoughts are.

We look forward to seeing you again soon,

Kind regards

01653 693751

Good Afternoon Mr B,

Thank you for taking the time to complete our questionnaire following the visit to our York dealership.  We are delighted you are pleased and you comments have been passed on to the team.  We hope you are still enjoying your Volvo V40 and we look forward to seeing you in the dealership again in the future.  In the meantime, please do not hesitate to contact us on 01904 789789 should you have any queries.

Kind regards