Brilliant Customer Focus. The whole experience was relaxed and pressure free with a high degree of understanding of our requirements
Product reviews
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Thank you for your comments Mr E which have been passed on to your dedicated Sales Consultant, Roger Ward and the team at Malton. we are delighted you are enjoying your Volvo XC60 and we look forward to seeing you in the dealership again in the future.
In the meantime we hope you have a lovely Christmas and all the very best for 2017.
Date of purchase: 21/10/2016
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Trusted Customer
Sand Hutton
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Excellent customer service as usual. Found the exact car we have known Mike and Dan for many years and they are always go that extra mile
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr W,
Thank you for your comments which have been passed on to Mike and Dan. We are delighted you are enjoying your Volvo S60 and we look forward to seeing you in the dealership again in the future. In the meantime we hope you have a lovely Christmas and all the very best for 2017.
Kind regards
Product reviews
Date of purchase: 07/09/2016
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Trusted Customer
Barnard Castle
9 years ago
What Trusted Customer said about Ray Chapman Motors:
As always, first class service from Road Chapman at York. Everything from booking the appointment to collecting after the service was handled professionally. Highly recommended.
Product reviews
Date of purchase: 28/09/2016
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Trusted Customer
York
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Good service. Very informative. Would have been better if all the necessary paper work had been prepared rather than trying to print it off on the day which was rather problematic
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr T,
Thank you for your comments which have been discussed with your dedicated Sales Consultant, Roger Ward and the team at Malton. We are sorry that there was printer problems on the day but these have now been resolved. We hope you are enjoying your Volvo XC90 and we look forward to seeing you in the Malton dealership again in the future.
In the meantime we hope you and your family have a lovely Christmas and we wish you all the very best for the New Year.
Product reviews
Date of purchase: 21/10/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
So refreshing to find a company that treats Motability customers with equal respect!
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr H,
It is lovely to read your comments and they have been passed on to your dedicated Sales Consultant, Mark Johnson and the team at York. We are delighted you were pleased with the buying process and that you are enjoying your Volvo V40. It is now time to book in for its complementary Quality Assurance Inspection so we will give you a call to organise this. In the meantime, if you have any queries or concerns please do not hesitate to contact Mark on 01904 789789. Thanks again buying your Volvo V40 from Ray Chapman Motors.
We hope you have a lovely Christmas and all the very best for the New Year.
Product reviews
Date of purchase: 29/09/2016
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Trusted Customer
stockton
9 years ago
What Trusted Customer said about Ray Chapman Motors:
service was fine including how the clean the car was when it came back, and the loan car was a bonus thank you.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr I,
We are delighted you were pleased with the condition of your Volvo XC60 following it's annual service. All Volvos receive a complementary wash and hoover following a service. We hope you are still enjoying your Volvo XC60 and we look forward to seeing you in the Malton dealership again in the future. In the meantime if there is anything further we can help you with please contact your dedicated Sales Consultant, Dan Hall on 01653 693751.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.