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Ray Chapman Motors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Right car, at a great price

Excellent service. Everything as expected from a Volvo dealership.

Product reviews

Ray Chapman Motors

9 years ago

Good Morning Mr P

Thank you for purchasing your Volvo V50 from Ray Chapman Motors York. We are delighted you are pleased with your new vehicle and your comments have been passed on to your dedicated Sales Consultant, Barrie Davis and the York team. If you have any queries or concerns please contact Barrie on 01904 789789. In the meantime, we look forward to seeing you in the dealership again in the future.

Kind regards

Date of purchase: 07/01/2017

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TC

Trusted Customer

Liverpool

9 years ago

What Trusted Customer said about Ray Chapman Motors:

At the top end of quality service

The highest quality of service imaginable.

Product reviews

Ray Chapman Motors

9 years ago

Good Afternoon Mr F-W

Thank you so much for your kind words which have been passed on to your dedicated Sales Consultant, Tim Vaughan and the team at York. We are delighted your Volvo V40 was delivered to Liverpool satisfactorily and we hope you are enjoying your new vehicle. if you have any queries or concerns at all please do not hesitate to contact Tim on 01904 789789. Thank you for buying your new Volvo from Ray Chapman Motors York.

Kind regards

Date of purchase: 14/01/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

The work I had carried out was excellent. All the staff that dealt with me ...

The work I had carried out was excellent. All the staff that dealt with me were very good to. Thank you.

Product reviews

Date of purchase: 04/01/2017

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TC

Trusted Customer

york

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Excellent service by Ray Chapman Motors

The salesman was extremely helpful sorting out my private number plate.

Ray Chapman Motors

9 years ago

Dear Miss O,

Thank you for purchasing your Volvo V40 from Ray Chapman Motors York. We have passed on your kind words to your dedicated Sales Consultant, Barrie Davis. We hope you are enjoying your new vehicle and we look forward to seeing you in the dealership again in the future. In the meantime, please do not hesitate to contact Barrie on 01904 789789 should you have any queries or concerns.

Kind regards

Date of purchase: 03/01/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Excellent service by Ray Chapman Motors

Brilliant as usual.

Ray Chapman Motors

9 years ago

Thank you Dr C for taking the time to complete our Service questionnaire and for your comments which have been passed on to the team at Malton. We really appreciate you travelling from Teeside to use our branch and we look forward to seeing you in the dealership again in the future. In the meantime, please do not hesitate to contact us if you have any further concerns.

Have a lovely weekend.

Kind regards

Product reviews

Date of purchase: 11/01/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Excellent service by Ray Chapman Motors

Helpful and professional

Ray Chapman Motors

9 years ago

Good Afternoon Mr and Mrs C,

Thank you for taking the time to complete our service questionnaire following the gearbox check on your Volvo XC90. Please do not hesitate to contact us should you have any further concerns.

Kind regards

Product reviews

Date of purchase: 11/01/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Excellent service by Ray Chapman Motors

OK as usual.

Product reviews

Date of purchase: 05/01/2017

0

TC

Trusted Customer

Malton

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Very good, attentive service. Ray Chapman did everything they could to keep...

Very good, attentive service. Ray Chapman did everything they could to keep me mobile, by using their courtesy vehicles, against the odds over Christmas and New Year. Good communication all...

Ray Chapman Motors

9 years ago

Good Afternoon Mrs B

Thank you for your kind words which have been passed on to the team at Malton. We are delighted you were pleased with our service following your break down and hope that you are not experiencing any further issues. If you have any concerns at all please call Paula or JJ on 01653 693751.

Have a lovely weekend and we look forward to seeing you in the future.

Kind regards

Date of purchase: 10/01/2017

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TC

Trusted Customer

gt ayton

9 years ago

What Trusted Customer said about Ray Chapman Motors:

Excellent service by Ray Chapman Motors

everything completed as arranged.could not ask for more.

Ray Chapman Motors

9 years ago

Thank you Mr M. We look forward to seeing you at our York dealership again in the future.

Kind regards

Product reviews

Date of purchase: 06/01/2017

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Trusted Customer

9 years ago

Good section of drinks available on a whilst you wait service. Disappointin...

Good section of drinks available on a whilst you wait service. Disappointing to not have much face to face with the staff, almost a "take your keys, wait over there" experience.

Ray Chapman Motors

9 years ago

Good Afternoon Mr H,

We were very disappointed to read your feedback about your recent Quality Assurance Inspection and I know that our Group Service Manager, David Kellett has spoken to you about your comments and these have been discussed with the team. The Sales Consultant you referred to is no longer with Ray Chapman Motors.

If you have any further questions or concerns please do not hesitate to contact your dedicated Sales Consultant, Mark Johnson, on 01904 789789. Once again please accept our apologies for the way in which your QAI was handled. We hope you are still enjoying your Volvo XC60 and we look forward to seeing you in the York dealership again in the future.

Kind regards

Product reviews

Date of purchase: 09/01/2017

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Ray Chapman Motors Reviews

Your purchase of Volvo V50More reviews of this product (36)View product websiteChanging to a V50, from a series of V70s, there are significant differences. But the car doesn't disappoint.

Your purchase of Volvo V40More reviews of this product (36)View product websiteArrived in perfect condition.

Your workshop visit for Volvo XC90More reviews of this product (137)View product website

Your workshop visit for Volvo XC90More reviews of this product (137)View product website

Your workshop visit for Volvo XC90More reviews of this product (137)View product website

Your workshop visit for Volvo V60More reviews of this product (137)View product websiteOK as usual. What i Have come to expect.

Your workshop visit for Volvo V40More reviews of this product (101)View product website

Your workshop visit for Volvo XC60More reviews of this product (101)View product websitePurchase? It was complimentary?

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