I have tried previously to get you to take me off your email list. I live in Bedfordshire and don't drive a Volvo.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr B
Thank you for your email. I have removed your email from our database. Unfortunately it was against one of our clients, of the same name, in York. I apologise for any inconvenience this has caused. Please do let me know if there is anything further I can assist you with.
Kind regards
Date of purchase: 13/02/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Problems with tracking addressed, and guarantee given. Reduction on genuine
Volvo parts not applied to receipt, but corrected immediately by telephone. This is
the only problem we have had with...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr P
We are sorry about the mistake with your invoice but know that this was rectified to your satisfaction. We hope you are not experiencing any further issues with the tracking on your Volvo XC60 but please contact Paula or JJ at Malton on 01653 693751 should you have any further concerns.
Kind regards
Date of purchase: 24/01/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
A well organised, professional garage run by a helpful team.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Thank you very much Mr P for your kind comments which have been passed on to Dan Watson and his aftersales team at Malton. We are delighted you are pleased. Don't forget to keep an eye on your tyres and give us a call on 01653 693751 for a very competitive quote when you are ready to change them. This is a short video on how to check your tyres https://youtu.be/6mJMPvEtsCQ?list=PLIqyLU4s8oiPwHrGQGFwAW4T7QRUgTMw8 Thanks for using Ray Chapman Motors Malton.
Product reviews
Date of purchase: 01/02/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
All very good overall service! Staff perfectly atte give and helpful! Nigel always cheerful
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr W
Thank you for your kind words which have been passed on to Nigel and the team at York. We are please you are still enjoying your Volvo V70 and we hope to see you in the dealership again in the future.
Thank you for your business.
Kind regards
Product reviews
Date of purchase: 21/02/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Excellent service, especially Dan Hall who helped us with every step and even came in on his day off to hand over our new car.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mrs D,
We are delighted you are pleased with your buying experience and we hope you are enjoying your new Volvo XC60. Dan Hall, your dedicated Sales Consultant, has been with us a long time now and we have passed on your comments to him. If you have any issues or queries please give him a call on 01653 693751 and he will be very happy to help. We look forward to seeing you in the Malton dealership again in the future. Thank you for buying your Volvo from Ray Chapman Motors.
Kind regards
Date of purchase: 21/02/2017
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Trusted Customer
Langtoft, East Riding
9 years ago
What Trusted Customer said about Ray Chapman Motors:
There was an ample supply of coffee and Wifi and it is interesting to actually watch the technicians working on my car.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr N,
Thank you for taking the time to complete our feedback questionnaire. We are pleased you like the new window looking in to the Malton Workshop. We hope all is well with your Volvo XC70 following the service and MOT. We hope you also enjoy this short video https://youtu.be/BJQwTF6JjDA?list=PLIqyLU4s8oiP1aAsR8ISX-Snq_85Y5Vq4
We look forward to seeing you again in the future.
Thank you Mr R for your comments following the repair to your Volvo XC90. We hope you are not experiencing any further issues but if you have any concerns please contact Kellie or Nigel in the Aftersales team at York on 01904 789789.
Kind regards
Product reviews
Date of purchase: 06/02/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Thank you for your feedback following the annual service of your Volvo V40. Your comments have been passed on to the team at York. We look forward to seeing you in October for the MOT. In the meantime, please do not hesitate to contact us on 01904 789789 if you need any further assistance.
Kind regards
Date of purchase: 18/02/2017
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Trusted Customer
Selby
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Polite and helpful salesman who would give that little bit extra when needed.
Patient when explaining the different switches and dials on the car.
I would have thought Volvo could have given a better...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr H
Thank you for taking the time to complete our Sales questionnaire following the purchase of your Volvo V60. If you have any queries please do not hesitate to contact your dedicated Sales Consultant, Roger Ward, on 01653 693751. Alternatively if you do come across from Goole again and need any help with the controls please call in. if you would like to contact us with your specific concerns about Volvo Insurance we will pass on your comments to them. In the meantime, we hope you are enjoying your new vehicle and we hope to see you at the Malton dealership again.
Kind regards
Date of purchase: 03/02/2017
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Trusted Customer
Aislaby, Whitby
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Best treatment I have had from a dealership. Salesman (James) was helpful with advice of all sorts. I appreciated the lack of a Hard Sell approach when I told him that I was not wanting e.g. gap...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Afternoon Mr S,
Thank you for taking the time to complete our feedback questionnaire following the purchase of your Volvo XC60. Your kind words have been passed on to your dedicated Sales Consultant, James Sutcliffe and the team at Malton. We hope you are enjoying your new vehicle . If you have any queries or concerns please contact James on 01653 693751. Thank you for purchasing your Volvo from Ray Chapman Motors. We look forward to seeing you at Malton again in the future.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.