Always efficient and totally customer friendly and helpful
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good evening Mrs C
We hope everything is satisfactory with your Volvo following the annual service and MOT of your Volvo C30. Your kind comments have been passed on to the aftersales team at Malton and we look forward to seeing you again in the future.
Kind regards
Date of purchase: 27/02/2017
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Trusted Customer
Great Edstone
9 years ago
What Trusted Customer said about Ray Chapman Motors:
I was exceptionally well looked after from beginning to end. Very warm welcome. car efficiently dealt with while I waited comfortably - able to work on the wi-fi while having a decent coffee!
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good evening Mrs W
Thank you for taking the time to complete our Aftersales questionnaire following your visit to our Malton dealership. We look forward to seeing you again soon. In the meantime if we can be of any further assistance please do not hesitate to contact Gareth Burns on 01653 693751.
Kind regards
Date of purchase: 28/02/2017
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Trusted Customer
TERRINGTON
9 years ago
What Trusted Customer said about Ray Chapman Motors:
I have had a very good experience of Ray Chapman Motors.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr D
It is always lovely to see you at our Malton dealership and we are pleased with your comments which have been passed on to the Aftersales team. We look forward to seeing you again in the future but in the meantime we thought you may enjoy this short video about the new Volvo V90 https://youtu.be/qGpqsXGLcTc?list=PLIqyLU4s8oiO_vTf1YXDttQecD8j6Lb0A
Kind regards
Product reviews
Date of purchase: 16/02/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Outstanding service, very professional, friendly and impressive. Mark really is a credit to your company. Thankyou!
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Miss M,
Thank you so much for buying your Motability Volvo XC60 from Ray Chapman Motors York. Your kind words have been passed on to your dedicated Sales Consultant, Mark Johnson and the team at York. We hope you enjoy your vehicle and we hope to see you in the dealership again in the future. In the meantime, we thought you may enjoy this short video - 15 things you didn't know about Volvo! https://youtu.be/7C_dR7XvY5g?list=PLIqyLU4s8oiOKob8nrVKvycY7O-bB0fWB
Thanks again,
Kind regards
Date of purchase: 15/02/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Usual excellent service from Ray Chapman Motors, that's why I have used them for over 30 years
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Mr A,
Thank you so much for your continued loyalty and kind words which have been passed on to the team at York. We hope you are still enjoying your Volvo XC90 and we look forward to seeing you in the dealership again in the future.
I was disappointed that after telling the service department I would have to leave by 2pm they booked a slot that would mean my car would not be completed until after that time. This was via a...
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Ray Chapman Motors
Ray Chapman Motors
9 years ago
Dear Mrs M
We are sorry there was confusion at our end about your time requirements but we are pleased that Paula managed to sort this out for you. We hope you are still enjoying your Volvo V40. Please don't forget to keep an eye on your tyres as they were checked as part of our complementary health check and will need replacing. You may like to watch this short video on how to check your tyres https://youtu.be/6mJMPvEtsCQ?list=PLIqyLU4s8oiPwHrGQGFwAW4T7QRUgTMw8
Thank you again.
Kind regards
Date of purchase: 06/02/2017
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Trusted Customer
9 years ago
What Trusted Customer said about Ray Chapman Motors:
Volvo are good cars, but so are some other makes.
Chapmans and Dan Hall are outstanding.
Ergo I buy Volvo.
Ray Chapman Motors
Ray Chapman Motors
9 years ago
Good Morning Mr S
Your kind words have been passed on to your dedicated Sales Consultant, Dan Hall and the team at Malton. We are very grateful for your continued loyalty to Ray Chapman Motors and Volvo and we hope you are enjoying your Volvo V60. We look forward to seeing you in the Malton dealership again in the future. In the meantime, we thought you might like to watch this short video https://youtu.be/xL8acd8zA5Q
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.