Excellent service - made to feel welcome and informed of everything that was happening.
Ray Chapman Motors
Ray Chapman Motors
8 years ago
Good Afternoon Mr H
Thank you for your kind words which have been passed on to the team at Malton. We hope all is well with your Volvo V40 following the service and we look forward to seeing you in the dealership again in the future. There were no red or amber warnings on your FREE Health Check but should you have any queries at all please call us on 01653 693751.
Kind regards
0
Share
MS
Mr Murray Soulsby
8 years ago
Date of purchase: 16/02/2017
What Mr Murray Soulsby said about Ray Chapman Motors:
Thank you for your feedback which has been passed on to the Aftersales team at York. Please do not hesitate to contact either Kellie or Nigel if you need any further assistance. We hope to see you at our York dealership again in the future.
Thank you for buying your new SMART Car from Ray Chapman Motors Malton. We are delighted you were pleased with your transaction. We do hope that if you travel up from West Sussex again in the future you call in to say hello. In the meantime, if you have any queries at all please call your dedicated Sales Consultant, Rob Riddell, on 01653 693751.
Kind regards
0
Share
MA
Mr James Alford
8 years ago
Date of purchase: 27/02/2017
What Mr James Alford said about Ray Chapman Motors:
With the service plan it was good to have everything done - including collecting and returning the car to my home.
Ray Chapman Motors
Ray Chapman Motors
8 years ago
Good Afternoon Mr A
Thank you for leaving your feedback following the annual service of your Volvo V40. Service plans are a great way to budget monthly for your annual service and we were delighted you took advantage of our collection and return service. We hope you are still enjoying your Volvo V40 and we look forward to seeing you in the Malton dealership again in the future. In the meantime, please call us on 01653 693751 if you need any further assistance with your motoring requirements.
We had excellent support through out the purchase, and afterwards by Roger. Nothing was too much trouble, and he has continued to assist in reconciling a number of minor issues with the car.
Ray Chapman Motors
Ray Chapman Motors
8 years ago
Good Morning Mrs R
Thank you very much for purchasing your Volvo XC70 from Ray Chapman Motors Malton. We are delighted you have taken the time to give us your feedback and your comments have been passed on to Roger Ward, your dedicated Sales Consultant and the team at Malton. We hope you are enjoying your XC70. If you have any further concerns please do not hesiatate Roger on 01653 693751. We look forward to seeing you in the dealership again in the future.
Kind regards
0
Share
MS
Mr David Smith
8 years ago
Date of purchase: 28/02/2017
What Mr David Smith said about Ray Chapman Motors:
Not entirely convinced the problems experienced or cause thereof has been identified
Ray Chapman Motors
Ray Chapman Motors
8 years ago
Good Morning Mr S
Thank you for your comments. We know that you have had an unfortunate series of issues with your car but that this is now fully resolved to your satisfaction. We are very sorry that this has been the case and do hope to see you in the Malton dealership again in the future.
We hope you are enjoying your Volvo V40 and we are delighted you have marked us 'Outstanding' on your feedback questionnaire. Your kind words have been passed on to your dedicated Sales Consultant, Andrew Morby-Smith and the team at Malton. We look forward to seeing you in the dealership again in the future but in the meantime please give Andrew a call on 01653 693751 should you have any queries. Thank you for purchasing your new Volvo from Ray Chapman Motors.
Kind regards
0
Share
MJ
Mr James Johnson
8 years ago
Date of purchase: 31/01/2017
What Mr James Johnson said about Ray Chapman Motors:
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1968 - almost 50 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1968 - almost 50 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.