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Ray Chapman Motors Reviews

http://www.raychapmanmotors.co.uk/
Rated
Exceptional
Service
4.8
/5
Product
0
/5

5

4

3

2

1

1,458

142

30

10

14

1,654

ratings over the past year

Displaying all 9,122 reviews
Trusted Customer
8 years ago
Date of purchase: 26/01/2017
Could have been a lot better
Did not deliver on the commitments the salesman made on 2 occasions and the car was not in the condition I'd have hoped considering purchasing from a dealership.
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Ray Chapman Motors
Ray Chapman Motors
8 years ago
Good evening Mr S
We were concerned to read your comments as we understood that all was satisfactory with your vehicle.  I know that your dedicated Sales Consultant, Mark Johnson, was going to follow this up and hope that everything is now resolved to your satisfaction.
Kind regards

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MB
Mrs Heather Boothroyd
8 years ago
Date of purchase: 26/01/2017
What Mrs Heather Boothroyd said about Ray Chapman Motors:
First class service
First class service. I would highly recommend this garage
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MS
Mr Mike Streets
8 years ago
Date of purchase: 31/01/2017
What Mr Mike Streets said about Ray Chapman Motors:
everything explained very well,finance deals all discussed, various other o...
everything explained very well,finance deals all discussed, various other options looked at e.g. other models, comprehensive test drive, and all carried out in a very friendly manner without any...

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MM
Mr Derek Manthorpe
8 years ago
Date of purchase: 25/01/2017
What Mr Derek Manthorpe said about Ray Chapman Motors:
Great dealership
Excellent warm and efficient
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Trusted Customer
8 years ago
Date of purchase: 23/01/2017
Excellent service by Ray Chapman Motors
Great customer service all round.
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MJ
Mrs MA Jalil
8 years ago
Date of purchase: 24/01/2017
What Mrs MA Jalil said about Ray Chapman Motors:
I have been a customer of Ray Chapman Motors for many years,and I have foun...
I have been a customer of Ray Chapman Motors for many years,and I have found the service they offer excellent and very trustworthy. Yours sincerely, Ann Jalil [Mrs]
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Ray Chapman Motors
Ray Chapman Motors
8 years ago
Good Afternoon Mrs J,
We hope your Volvo S40 is performing better now that you have had a new battery fitted.  We would like to thank you for your continued loyalty and have passed on your kind words to the team at Malton.  We hope to see you in June when your vehicle is due for its annual service.  In the meantime, please do not hesitate to contact us if you have any further issues and we hope you enjoy this short video.
Kind regards
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MG
Mrs Catherine Grayshan
8 years ago
Date of purchase: 18/01/2017
What Mrs Catherine Grayshan said about Ray Chapman Motors:
all good
Good job and efficient service and staff Comfortable surroundings to wait in Wish they had washed the car though.
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MF
Mr N Fieldsend
8 years ago
Date of purchase: 12/01/2017
What Mr N Fieldsend said about Ray Chapman Motors:
Excellent all round
Excellent all round service. Excellent workshop as always. Excellent service department front desk staff. much improved since last year
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Ray Chapman Motors
Ray Chapman Motors
8 years ago
Good Afternoon Mr F
Thank you for taking the time to complete our Service feedback questionnaire following your visit to our Malton dealership.  We hope everything is satisfactory following the service of your Volvo XC70 and that the rattling in the speaker has now stopped.  Please give us a call on 01653 693751 should you experience any further issues.
Kind regards
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MB
Mr Michael Bowerman
Old Malton
8 years ago
Date of purchase: 30/01/2017
What Mr Michael Bowerman said about Ray Chapman Motors:
Friendly, patient and very helpful
We felt very comfortable and unhurried in deciding which car to buy
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MG
Mrs Josephine Green
8 years ago
Date of purchase: 24/01/2017
What Mrs Josephine Green said about Ray Chapman Motors:
The car was booked in for a three month revue, they said it would be an hou...
The car was booked in for a three month revue, they said it would be an hour and was ready when they said. The two queries I had were looked at and sorted. The car was cleaned and vacuumed! It looked...

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Ray Chapman Motors
Ray Chapman Motors
8 years ago
Thank you Mrs G for your feedback which has been passed on to the team at Malton.  We hope you are continuing to enjoy your Volvo XC60 and we look forward to seeing you in September for the first service.  We will contact you nearer the time to organise a mutually convenient date.
Kind regards


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About Ray Chapman Motors
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1968 - almost 50 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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01904 789789
White Rose Close, York Business Park, York, North Yorkshire, YO26 6RL, United Kingdom
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About Ray Chapman Motors
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1968 - almost 50 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.