Small confusion on when the car would be ready but was soon rectified. Pleased overall.
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good afternoon Mr Cubitt,
Thank you for taking the time to complete the feedback questionnaire and we are delighted you are enjoying your Volvo V50. Your comments have been passed onto Roger Ward and the team at Malton. We were very pleased we were able to bring forward your new vehicle delivery date when you managed to privately sell your part exchange earlier than expected. If there is anything further that we can help you with please do not hesitate to contact us.
Kind Regards
Ray Chapman Motors, Malton
Excellent professional service by Barrie including a very comprehensive tour of the vehicle before we departed & introduction to the team who will look after the vehicle going forward.
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Afternoon Mr Taylor,
We are delighted you are pleased with your Volvo XC60 and that you enjoyed your buying experience and meeting the team. Your feedback has been passed on to Barrie and his colleagues and we look forward to seeing you for your Free Vehicle Quality Inspection at the end of July. In the meantime, please do not hesitate to contact us should you have any further queries,
Kind Regards
Ray Chapman Motors, York
Product reviews
Date of purchase: 22/04/2015
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Trusted Customer
11 years ago
Very polite staff and efficient service. Car was repaired on time and within the estimate.
Staff lovely - polite, courteous, 'normal' - 'non-grovelly'. Very very plesant to deal with and after sales issues dealt with immediately. Very professional staff!
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Thank you for your feedback and kind words. I know that John Milburn, Aftersales Manager, Malton has spoken with you about the problem with your ipod interface and that your vehicle is booked in soon.
Kind regards,
Ray Chapman Motors, Malton
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.