First rate customer service during the hassle free purchase with a generous trade in value and the after sales service has been efficient and well handled.
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good afternoon Mr Davis,
Thank you for your comments which have been passed on to Barrie Davis and the team at York. We know that you are going to call in at your convenience about another issue so we will have a listen to the engine at the same time to make sure all is ok. In the meantime please do not hesitate to contact us if there is anything further we can help you with.
Many thanks,
Kind Regards
Ray Chapman Motors, York
Really good experience of buying a car, genuine salesman who listened to requirements. Showroom pleasant and functional without being flashy.
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good afternoon Mrs Jackson,
Thank you very much for your positive feedback which has been passed on to Matthew Young and the team at York. We are so pleased you are delighted with your Volvo XC70 and we look forward to seeing you next time you are in the York dealership. In the meantime, please do not hesitate to contact us if you have any queries.
Best wishes,
Ray Chapman Motors, York
Having worked in a vehicle sales environment before retiring I am aware what it should be like and its not always tickety boo,but having met Steve Long and other staff at York I cannot speak highly...
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Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Morning Mr Potter,
Thank you very much for taking the time to complete our feedback questionnaire and for your kind words which have been passed on to Steve Long and the team at York. We have also passed on your comments regarding the quality comparison. We look forward to seeing you for your complimentary Volvo XC70 quality inspection in July. In the meantime, please do not hesitate to contact us if you have any queries.
Kind Regards
Ray Chapman Motors, York
Always very professional and helpful, and service quality to highest standard
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good afternoon Mr Conkleton, thank you for your feedback and kind words which have been passed on to the Aftersales team at York. We are delighted you were pleased with your service and hope everything is now satisfactory. Please do not hesitate to contact us on 01904 789789 should your have any further queries.
Thanks again,
Ray Chapman Motors, York
I Purchased a used BMW X5 from Ray Chapman Motors in December 2014. I had searched for the right car for many months, traveling to see many cars and speaking with many garages. The car was exactly...
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Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Morning Mr Hendry, thank you so much for taking the time to complete our feedback questionnaire and for your kind words which have been passed on to Roger Ward and the team. We are pleased you were not too inconvenienced with the holiday period and having to deal with a number of diffent staff but we do all work as a team so we are pleased you were happy. Please do not hesitate to contact us if you have any queries and next time you are down from Scotland please call in for a coffee!
Kind Regards
Ray Chapman Motors, Malton
The staff are always courtious and pleasant. The service and reception I get on all my visits is is always fantastic.
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Afternoon Mr Gaines, Thank you for taking the time to give us your feedback which has been passed on to Mick Talbot, Aftersales Manager and his team. I know you are happy with your Volvo S40 but if you did want to call in and have a look at other models with larger boots which may better suit your current requirements please do not hesitate to contact your dedicated Sales Consultant, Steve Long, who will be very happy to have a chat over coffee. I know that Steve has tried to contact you a couple of times recently for an update. He can be contacted on 01904 789789. In the meantime, we thank you again for your feedback and kind words and we look forward to seeing you at York in the future.
Kind regards,
Ray Chapman Motors, York
Would like to see collection drivers using seat covers.
According to the service report, the tyre depth has increased since the last service 12 months ago.
Product reviews
Date of purchase: 29/04/2015
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Trusted Customer
11 years ago
would have been excellent if the cleaning had been carried out first time
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.