Barrie was excellent. Just the right approach, not pushy but well informed and very helpful. Actually, all the staff seemed to be very much the same and that created a stress free purchase for...
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Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Morning Mr T
Thank you very much for taking the time to complete our feedback questionnaire and for your kind words which have been passed on to Barrie and the team at York. We hope you are enjoying your new Volvo V40 and we look forward to seeing you for your Free Quality Assurance Inspection at the end of July. We will send you a reminder to book in nearer the time.
Kind Regards
Ray Chapman Motors, York
Car had to be returned because of a brake problem I ask the question why was it not picked up before I took delivery of the vehicle but everything else is fine
Good Morning Mr and Mrs Hatfield, thank you for you feedback which has been passed on to Barrie Davis and the team. We are delighted you are pleased with your Volvo XC60 and we look forward to seeing you for your free quality inspection at the end of July. We will send you a reminder nearer the time.
Kind Regards
Ray Chapman Motors, York
Very helpful and knowledgeable staff good knowledge of their product.
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Morning Mrs Almond
Thank you so much for taking the time to give us your feedback and for your kind words. We are delighted you are happy with your XC60 and we look forward to seeing you again soon.
Kind regards
Ray Chapman Motors, Malton
previously responded stating that i was very satisfied with all aspects of the sale and the care taken by the staff to ensure customer satisfaction
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Morning Mr Henderson,
We are delighted you were pleased with all aspects of your Volvo V70 purchase and your comments have been passed on to Barrie Davis and the team at York. We look forward to seeing you for the vehicle's complimentary Quality Inspection at the end of July but please do not hesitate to contact us if you have any queries in the meantime.
Kind Regards
Ray Chapman Motors, York
I have never had such good service from a dealership/garage.
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Morning Mr Thurlow, thank you so much for your feedback and kind words, which have been passed on to Dan Hall and the team at Malton. We are delighted you are pleased with your Volvo V60 and we look forward to seeing you again at Malton in the future. If you have any queries, please do not hesitate to contact us on 01653 693751.
Kind regards,
Ray Chapman Motors, Malton
Great service - buying cars is not normally my favourite activity. This time it was a pleasure.
On pick-up the time and patience explaining functions of the car were greatly appreciated.
Ray Chapman Motors
Ray Chapman Motors
11 years ago
Good Morning Mrs Croizat, thank you very much for your feedback which has been passed on to Andrew Morby-Smith and the team. We are so pleased you are enjoying your Volvo XC60 and we look forward to seeing you at our Malton dealership again in the future.
Best wishes,
Ray Chapman Motors, Malton
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.