Excellent job of fitting mud flaps and nothing was too much trouble as I have noticed a few other problems which were investigated and resolved at the same time. Can't fault them.
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr L,
Thank you for taking the time to complete our Service questionnaire. I have passed on your comments to the team at Malton. We are pleased you are enjoying your vehicle and we hope to see you at our Malton Open weekend in November when you will be able to have a guided tour around our refurbished facility. Keep an eye on your inbox for your invitation!
Kind regards
Ray Chapman Motors, Malton
Rather expensive, but they offer a reliable service and try hard to look after loyal customers
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr H,
Thank you very much for taking the time to complete the Service questionnaire. It is great that your Volvo V70 has done over 360,000 miles and still going strong! You are probably aware that we do offer Service plans, similar to monthly direct debits for your Gas and Electricity. If you would like more information about this please contact Trisha Preston on 01653 693751 and she will explain the product to you. We do hope you will be able to attend out Open Weekend in November to celebrate our refurbished Malton dealership. You will be getting your personal invitation via email in due course.
Many thanks for your continued loyalty,
Kind regards
Ray Chapman Motors, Malton
Dan Hall fantastic, will only buy from him for now. He's fair and straight with you and great customer service. I brought a car for my pregnant parent and he found a car that suited our needs...
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Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr B,
Thank you for taking the time to complete our Sales questionnaire and for your kind words which have been passed on to your dedicated Sales Consultant Dan Hall and the team at Malton. We are delighted you are enjoying your Volvo C30 and hopefully you will be able to join us for our Open Weekend event in November to celebrate the opening of our refurbished Malton dealership. Watch out for your personal invitation coming through to you via email in due course.
Kind regards
Ray Chapman Motors, Malton
1 Excellent up to the last service when I was asked to pay for part of the service that was covered by the service plan I had purchased when I bought the car.
2 My experience on a number of occasions...
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Ray Chapman Motors
Ray Chapman Motors
10 years ago
Thank you for taking the time to complete our service questionnaire. We were very disappointed to read your comments and this has been discussed with the relevant members of the team at York. Our Aftersales Manager, Mick Talbot, will call you to discuss. In the meantime, please accept our sincere apologies.
Kind regards
Ray Chapman Motors, York
Excellant company to deal with service second to none,nothing was too much trouble
Ray Chapman Motors
Ray Chapman Motors
10 years ago
Good Morning Mr K,
Thank you for taking the time to complete our Sales questionnaire and for your kind comments which have been passed on to your dedicated Sales Consultant, Steve Long and the team at York.
We are delighted you are enjoying your new Volvo XC70 and we look forward to seeing you in December for a complimentary Quality Assurance Inspection. In the meantime, our York Aftersales Manager, Mick Talbot, has tried to contact you this morning and has spoken with your wife. He will speak with you when you come in next week to have the door trim sorted out. In the meantime, we hope you had a successful days golf today and a pleasant weekend.
Kind regards
Ray Chapman Motors, York
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ray Chapman Motors is a family owned, family run business and has been with Volvo since 1969 - over 57 years! We pride ourselves on delivering outstanding customer service and our simple philosophy is to treat people how we would expect to be treated.