Just one phone call and that was that. Reserved seats from home town to destination,…
Just one phone call and that was that. Reserved seats from home town to destination, hotel booked and return. I always do this myself and just thought I would give them a try after seeing it...
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Trusted Customer
Feefo Verified
12 years ago
I spoke to a chap called Tom who did everything it said on the tin. He…
I spoke to a chap called Tom who did everything it said on the tin. He was clear and precise with the detail he gave me and the timing. He was helpful and patience and he rang back when he said he...
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Trusted Customer
Feefo Verified
12 years ago
The most helpful travel organization ever.
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Trusted Customer
Feefo Verified
12 years ago
Excellent service, we are travelling again with your company.
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Trusted Customer
Feefo Verified
12 years ago
Generally goodish, but disappointed this time we were given an incorrect price which meant that…
Generally goodish, but disappointed this time we were given an incorrect price which meant that after having placed the order we were contacted later to be told we had to pay an extra £60 with no...
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Railbookers Ltd
Railbookers
12 years ago
Thank you for taking the time to send us your feedback and I am sorry to hear that there was a mistake with the original booking quote. This was due to a lack of training on our side which has now been addressed.
As a gesture of goodwill, we wil send you a voucher for £50 which you may use towards your next booking with us.
With best regards
Sarah Yandell
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Trusted Customer
Feefo Verified
12 years ago
Sam was most supportive and reassuring ; a credit to your organization .
Sam was most supportive and reassuring ; a credit to your organization .
Trusted Customer
12 years ago
Very satisfying so far
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Trusted Customer
Feefo Verified
12 years ago
Helpful, and efficient.
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Trusted Customer
Feefo Verified
12 years ago
Very helpful and friendly member of staff (Alison). All queries answered well. Would use again
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Trusted Customer
Feefo Verified
12 years ago
I have always found Railbookers staff courteous and helpful and the service very efficient. Thank you!…
I have always found Railbookers staff courteous and helpful and the service very efficient. Thank you! I was a bit disappointed there did not seem an obvious way of making the return journey...
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Railbookers Ltd
Railbookers
12 years ago
Thank you for taking the time to send us your feedback. I have had a look at the booking for you, and we have booked a stopover in Cologne on the way and Munich on the way back which I hope works well for you.
Please let us know how the trip went when you get back.
Best regards
Sarah Yandell
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
