Really friendly informative service, they knew all hotels as had visited them which helped me…
Really friendly informative service, they knew all hotels as had visited them which helped me with my booking. Everytime I rang all staff were helpful and friendly...I look forward to my trip and...
Excellent - use you all the time Nicola is great - but it would be…
Excellent - use you all the time Nicola is great - but it would be nice after all these years to get a discount or offer on something.
Trusted Customer
11 years ago
Service excellent - but we never seem to get offers or discounts for being such good customers
Railbookers Ltd
Railbookers
11 years ago
Thanks for taking the time to send us your feeback, and I am pleased to hear that you are a regular customer. We are currently looking at introducting some kind of loyalty programme for our best customers, so any ideas/suggestions you have on this would be very helpful.
Hope you enjoy your holiday.
Regards
Sarah Yandell
I have used them a couple of times nd have been impressed. They processed a refund…
I have used them a couple of times nd have been impressed. They processed a refund without delay when a booked upgrade wasn't available. They are happy to quote for alternatives and give time for a...
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