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Purplebricks Reviews | Customer Service Reviews for https://www.feefo.com/reviews/purple-bricks | Feefo

Displaying all 18,441 reviews

Trusted Customer

1 year ago

Date of purchase: 12/03/2024

Good value

Mixed response rates to queries, good to know my total cost upfront with options to suit my budget. Approving advert not clear when came to floorplan section so hadn't realised I hadn't finished....

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Customer Support Team

Purplebricks

1 year ago

Thank you very much for taking the time to leave your review and feedback for us, we really appreciate it. We will make sure that your thoughts are passed across to all of the relevant teams and we wish you the very best of luck. If we can do anything more for you, don't hesitate to get in touch. We hope you have a fantastic day.

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Mr David Freeling-Wilkinson

1 year ago

Date of purchase: 09/03/2024

What Mr David Freeling-Wilkinson said about Purplebricks:

professional, efficient and friendly

professional, efficient and friendly with good advice

Customer Support Team

Purplebricks

1 year ago

That's exactly the kind of service we strive to provide so this is fantastic to see, David. Thank you very much for the positive review and if we can do anything more for you in the future, we're always here to help.

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Susan Blinco

barking

1 year ago

Date of purchase: 23/02/2024

What Susan Blinco said about Purplebricks:

Great service

Purple Bricks made selling my parents house easier than i thought it would be. The property expert who valued the house was lovely. She was very knowledgeable and knew the area and property market...

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Customer Support Team

Purplebricks

1 year ago

Susan, this is an absolute delight to read! Thank you very much for the kind words and positive feedback, we're so grateful. Please do let us know if you ever need us again in the future. Take care and have a fantastic day.

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Trusted Customer

1 year ago

Date of purchase: 11/03/2024

Very quick and professional service.

Customer Support Team

Purplebricks

1 year ago

Speedy and professional service is what we always strive to provide so this is fantastic to hear! We're very grateful for the review and if you ever require any further assistance, just let us know. Have a wonderful day.

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Mrs Diana Clarkson

Market Weighton

1 year ago

Date of purchase: 11/03/2024

What Mrs Diana Clarkson said about Purplebricks:

Zoe was very informative and approachable. Only cocern was cost to be on rightmove and exclusivity

Customer Support Team

Purplebricks

1 year ago

Thanks so much, Diana. We're so pleased you found Zoe both approachable and informative. We'll be sure to share your concerns with all of the relevant teams however, should you wish, you are always more than welcome to reach out to either us or your agent with any queries and concerns. Take care and have a lovely day.

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Trusted Customer

1 year ago

Date of purchase: 11/03/2024

Friendly, helpful, quick, professional.

Customer Support Team

Purplebricks

1 year ago

That's exactly the kind of service we aim to deliver so this has made our day, thank you! If you ever need a hand in the future, please do get in touch. We hope you enjoy the rest of your day.

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Trusted Customer

1 year ago

Date of purchase: 01/03/2024

Excellent, efficient service.

Excellent service from Purple Bricks.

Customer Support Team

Purplebricks

1 year ago

Thank you very much for the positive review! We always strive to provide excellent service so this has put a big smile on our faces. Take care and please don't hesitate to let us know if we can ever be of any further assistance.

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Christina Brown

Wakefield

1 year ago

Date of purchase: 02/03/2024

What Christina Brown said about Purplebricks:

Recommended

Great photos and video, helpful staff once I got someone dedicated Claudia deribeira, she has been very efficient. Their service is quick and easy to use online, instant referrals for viewings,...

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Customer Support Team

Purplebricks

1 year ago

Hi Christina, we're so pleased to hear that you were impressed with the service provided by Claudia recently and that you're happy with the progress so far! Thank you so much for the lovely review, we really appreciate it!

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Trusted Customer

1 year ago

Date of purchase: 10/03/2024

Easy, friendly and informed - very impressed and assured of service

Customer Support Team

Purplebricks

1 year ago

It's wonderful that we could deliver such a friendly and well-informed service and we're glad that we could impress you so much. Thank you very much for getting in touch and should you ever need any further assistance from us, please don't hesitate to reach out and let us know. Many thanks.

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John Lattimore

Da3. 8 bl

1 year ago

Date of purchase: 02/02/2024

What John Lattimore said about Purplebricks:

Sales side was good - compliance was aweful there is no mechanism in place for private buyers as you cannot go anywhere without a memorandum of sale. My buyer nearly pulled out because of your tick...

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Customer Support Team

Purplebricks

1 year ago

Hi John, thank you very much for getting in touch. We're sorry that there has been a delay and we will be looking into steps we can put in place to improve this moving forward. We do apologise that this lead to a negative experience for you and your buyer and we appreciate you bringing it to our attention. Many thanks.

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About Purplebricks

Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.

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0800 810 8008

650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom