Purplebricks is no longer an active Feefo customer
Displaying all 18,441 reviews
IS
Irene Sutherland
1 year ago
Date of purchase: 24/01/2024
What Irene Sutherland said about Purplebricks:
I haven't heard from purple bricks since February and my property was sold in January I have had so many problems since then and I have had to deal with them all on my own my stress levels have hit...
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Customer Support Team
Purplebricks
1 year ago
We're so sorry to see this and we'd like to put things right, therefore we have passed this on to our Sales Progressor and asked them to contact you about it directly to discuss it further. We appreciate you getting in touch to give us the opportunity to do this. Many thanks.
What a wonderful review and rating. We're grateful for you taking the time to share this lovely review and rating and we are very happy that we could really impress you with the excellent communication. Thank you so much for taking the time to get in touch and if you ever need any further assistance from us, please don't hesitate to reach out and let us know. Many thanks.
JH
Jeffrey Hawkins
1 year ago
Very pleased with the level of service I've received!
We had our property valued by a couple of independents. So this isn’t regarding valuation. Although the photos and description were accurate we added our own wording and some extra photos. Floorplan...
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Customer Support Team
Purplebricks
1 year ago
Hi Robert, thank you very much for getting in touch. We're really pleased that we could help you out and it's great that we could impress you with the adverts. Thank you and should you ever need any further assistance from us, please don't hesitate to reach out and let us know. Many thanks.
With no experience of selling a property, just we aware..
Purplebricks were to start...
On my initial contact with Purplebricks, the service was excellent, the local property expert made contact straight away, meeting, photos and the money laundering (extra...
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Customer Support Team
Purplebricks
1 year ago
Hi Celena, thank you very much for getting in touch. We're very sorry to see this review and rating, we believe our team has contacted you directly today with some information regarding this, if you would like to discuss anything further, please don't hesitate to get in touch. Many thanks.
Amazing! Thank you so much for the lovely rating, it really means a lot to us. If there's ever anything more we can do for you, please don't hesitate to get in touch. Many thanks.
Gordon was very friendly and helpful
And kept upto date with application.
Customer Support Team
Purplebricks
1 year ago
Wonderful, we're thrilled that we could deliver such a friendly and helpful service and we will be sure to pass this on to Gordon. Should you ever need any further assistance from us, please don't hesitate to reach out and let us know. Many thanks.
I am so pleased with how professional purple bricks were. Staff so helpful and was kept up to date with everything. I would highly recommend Purple Bricks☺️
Customer Support Team
Purplebricks
1 year ago
Amazing! It's fantastic that we could deliver such a professional and helpful service to you and we're grateful for you getting in touch. Should you ever need any further assistance from us, please don't hesitate to reach out and let us know. Many thanks.
Amazing! We're very happy that we could impress you with the excellent service we offer and we're grateful for you taking the time to get in touch and leave this fantastic review and rating. If we can ever do anything more for you again, please do let us know. Many thanks.
That's fantastic to hear, Elena! We're very grateful for the positive review and should you ever have any questions or concerns, just get in touch and we'll be more than happy to help. Have a lovely day.
Wave goodbye to the bull and sell your home for free with Purplebricks.
Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice.
Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Wave goodbye to the bull and sell your home for free with Purplebricks.
Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice.
Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.