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Purplebricks Reviews | Customer Service Reviews for https://www.feefo.com/reviews/purple-bricks | Feefo

Displaying all 18,441 reviews

Trusted Customer

1 year ago

Date of purchase: 16/03/2024

Smooth process

From the first contact I felt like I was in good hands Katie Smyth had been great in keeping me informed and going through the whole process and even changing my package when I had re through things...

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Customer Support Team

Purplebricks

1 year ago

Hello, thank you for sharing your experience with us. We're over the moon to hear that Katie ensured you were kept well informed and supported throughout the process from start to finish. If there was anything else we can do for you, please do not hesitate to get in contact! Thanks again, take care!

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Trusted Customer

1 year ago

Date of purchase: 16/03/2024

Customer Support Team

Purplebricks

1 year ago

Hi there, thank you for sharing your feedback with us. We're delighted to hear that you found us to be a 5 star experience! Please do not hesitate to get in touch if we can help in the future. Take care!

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Mr Martin Dillon

1 year ago

Date of purchase: 13/03/2024

Customer Support Team

Purplebricks

1 year ago

Hi Martin, thanks for taking the time to leave a review. We're very pleased that you had a positive experience with us. Please do not hesitate to reach out if we can assist you in the future! Many thanks.

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Charlotte Joyce

Birmingham

1 year ago

Date of purchase: 28/02/2024

What Charlotte Joyce said about Purplebricks:

In control with support every step of the way

Professional and supportive service without pushy sales. Contact at every step of the way. In full control of your own sale.

Customer Support Team

Purplebricks

1 year ago

Hi Charlotte, thank you for taking the time to leave your feedback. We are over the moon to hear that you found the team to be professional and supportive throughout. In addition, it's fantastic that you felt in control of the whole process too which is exactly what we love to hear! Thanks again, please feel free to get in touch if we can help you again in the future. Take care!

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Sue

IP29

1 year ago

Date of purchase: 11/03/2024

What Sue said about Purplebricks:

BRILLIANT SERVICE FROM GARETH

Professional, friendly, fast service. Gareth and Tony the photographer were both brilliant. Communication excellent

Customer Support Team

Purplebricks

1 year ago

We are so happy to hear that Gareth has been so amazing during your time with us, Susan, and we thank you for taking the time to leave such a positive review! Please don't hesitate to get in touch if we can help in the future! Many thanks.

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Trusted Customer

1 year ago

Date of purchase: 15/03/2024

Very helpful and friendly advice.

Customer Support Team

Purplebricks

1 year ago

We are so pleased to hear that the team have been so amazing and we thank you for taking the time to leave such a lovely review! Please don't be afraid to get in touch if we can assist any further. Many thanks.

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Mr Richard Cooper

Aylesford

1 year ago

Date of purchase: 12/03/2024

What Mr Richard Cooper said about Purplebricks:

Top marks so far, very professional and has delivered everything promised .

Customer Support Team

Purplebricks

1 year ago

We are so happy to hear you have had such a positive experience with us so far, Richard! Please don't hesitate to get in touch if we can assist any further. Many thanks.

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Mr Brian McQuade

1 year ago

Date of purchase: 12/03/2024

Customer Support Team

Purplebricks

1 year ago

We really appreciate you leaving such a positive review! We are always available if you should need any further assistance. Many thanks.

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Mr Robert Gray

1 year ago

Date of purchase: 14/03/2024

What Mr Robert Gray said about Purplebricks:

Good

Customer Support Team

Purplebricks

1 year ago

Thank you so much for such a positive review! Please don't hesitate to get in touch if we can help any further. Many thanks.

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Trusted Customer

1 year ago

Date of purchase: 18/11/2023

If I could leave 0 stars I would

Once we’d signed up with them the service has been consistently poor at every stage. There was a total lack of communication, with emails and messages going completely unanswered.: When we had an...

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Customer Support Team

Purplebricks

1 year ago

Thank you very much for bringing your experience to our attention. We are so sorry that you haven't received a top notch service and we're upset to head about the lack of communication, however we will be ensuring your comments about this are taken on board and if you would like to discuss anything in further detail, please do let us know.

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About Purplebricks

Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.

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0800 810 8008

650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom