What Trusted Customer said about Pure Ventilation:
Frustrating service, i was strung along with an order that was in stock on order, then waited and found it to be on back order.
I'm an electrical contractor too.
The saving grace was quick dispatch.
Customer Service
Pure Ventilation
8 years ago
Hi Luke, thank you for taking the time to post your feedback. We're really sorry about the stock issue experienced in your original order. As we have a vast range, occasionally a product is subject to delays. On the chance this does occur we aim to update our customers regularly so they can make an informed decision on whether they would like to wait, choose an alternative or opt for a refund. We sincerely apologise for the inconvenience caused and are glad we had the opportunity to quickly dispatch an alternative to you.
Product reviews
Date of purchase: 07/09/2017
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Trusted Customer
8 years ago
What Trusted Customer said about Pure Ventilation:
I dont think i recieved my extra ducting.
Can you help.
Customer Service
Pure Ventilation
8 years ago
Hi Ian, Thank you for taking the time to submit a review. I have passed this onto our team to look into for you and they will be in touch with you as soon as possible.
Product reviews
Date of purchase: 04/09/2017
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Trusted Customer
Melbourne
8 years ago
What Trusted Customer said about Pure Ventilation:
I ordered two exhaust fans that were sent out super quick which was great in itself. But upon inspection one was damaged so I emailed them with a photo. I had a response within hours to confirm a new...
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Date of purchase: 04/09/2017
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Trusted Customer
8 years ago
I received the goods within 24 hours of purchase, order was correct and in good condition.
Product reviews
Date of purchase: 07/09/2017
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Trusted Customer
Penguin
8 years ago
What Trusted Customer said about Pure Ventilation:
Easy to use site and items purchased arrived quickly. Would definitely buy from them again
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.