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Pure Ventilation Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,118 reviews

Trusted Customer

8 years ago

Very responsive to enquries after it was discovered our first unit was faulty - even after a long time since our initial purchase - much appreciated

Date of purchase: 18/09/2017

Trusted Customer

Mt Eliza

8 years ago

What Trusted Customer said about Pure Ventilation:

Great experience

Great service, advise and prices

Product reviews

Date of purchase: 13/09/2017

Trusted Customer

8 years ago

Had an issue ordering online called customer service & the service rep was super friendly & helpful. Delivery was spot on & overall it was a brilliant experience

Date of purchase: 15/09/2017

Trusted Customer

8 years ago

I found the website easy to get the correct information and once ordered there was prompt delivery. I an pleased with my purchase.

Product reviews

Date of purchase: 15/09/2017

Trusted Customer

8 years ago

What Trusted Customer said about Pure Ventilation:

Easy ordering and great service

Great service we have used Pure Ventilation 3 or 4 times now and will continue to use them when jobs require items from them.

Date of purchase: 21/09/2017

Trusted Customer

8 years ago

What Trusted Customer said about Pure Ventilation:

Nice people to deal with, good products fast delivery.

Date of purchase: 08/09/2017

Trusted Customer

Perth

8 years ago

What Trusted Customer said about Pure Ventilation:

Frustrating service, i was strung along with an order that was in stock on order, then waited and found it to be on back order. I'm an electrical contractor too. The saving grace was quick dispatch.

Customer Service

Pure Ventilation

8 years ago

Hi Luke, thank you for taking the time to post your feedback. We're really sorry about the stock issue experienced in your original order. As we have a vast range, occasionally a product is subject to delays. On the chance this does occur we aim to update our customers regularly so they can make an informed decision on whether they would like to wait, choose an alternative or opt for a refund. We sincerely apologise for the inconvenience caused and are glad we had the opportunity to quickly dispatch an alternative to you.

Product reviews

Date of purchase: 07/09/2017

Trusted Customer

8 years ago

What Trusted Customer said about Pure Ventilation:

Read above

I dont think i recieved my extra ducting. Can you help.

Customer Service

Pure Ventilation

8 years ago

Hi Ian, Thank you for taking the time to submit a review. I have passed this onto our team to look into for you and they will be in touch with you as soon as possible.

Product reviews

Date of purchase: 04/09/2017

Trusted Customer

Melbourne

8 years ago

What Trusted Customer said about Pure Ventilation:

Good old fashioned customer service!

I ordered two exhaust fans that were sent out super quick which was great in itself. But upon inspection one was damaged so I emailed them with a photo. I had a response within hours to confirm a new...

Date of purchase: 04/09/2017

Trusted Customer

8 years ago

I received the goods within 24 hours of purchase, order was correct and in good condition.

Product reviews

Date of purchase: 07/09/2017

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