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Pure Collection US Reviews

Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.2
/5

5

4

3

2

1

83

24

13

3

13

136

ratings over the past year

Displaying all 1,936 reviews
CH
Chris
Dana Point, CA
5 years ago
Date of purchase: 17/07/2020
What Chris said about Pure Collection US:
love pure collection!!!
beautiful clothes, wonderful sales, website easy to navigate, shipped quickly
Trusted Customer
5 years ago
Date of purchase: 17/07/2020
Non-existent Service
They have zero customer service. No one in the US or U.K. answers the phone and someone from Slovakia emails me back in their language? What the hell is that? They sent me the wrong item, an item I...

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Trusted Customer
5 years ago
Date of purchase: 17/07/2020
Haven’t received my order
Haven’t received my order
FA
Fabian
5 years ago
Date of purchase: 16/07/2020
What Fabian said about Pure Collection US:
I haven’t even received my sweaters and you want a review
AL
Alexandra
5 years ago
Date of purchase: 07/07/2020
What Alexandra said about Pure Collection US:
It was difficult to return one of these items...a "bulky" and time consuming experience...please change back to the way it was before. Other than this, service was fine.
CA
Carole
5 years ago
Date of purchase: 09/07/2020
What Carole said about Pure Collection US:
Still awaiting delivery.
Still awaiting delivery. Have not even received notice that this order has been shipped.
About Pure Collection US
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection US
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.