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Pure Collection US Reviews

Rated
Excellent

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.2
/5

5

4

3

2

1

78

21

13

3

12

127

ratings over the past year

Displaying all 1,936 reviews
HE
Helen
York, ME, USA
5 years ago
Date of purchase: 13/08/2020
What Helen said about Pure Collection US:
They took my information and processed my order extremely well.
HI
Hideko
5 years ago
Date of purchase: 13/08/2020
What Hideko said about Pure Collection US:
I ordered size 10. I received size 14. Pure USA rep. Told me that I received correct size , and I have to pay the returning fee. I am very disappointed when I ordered there was no explanation...

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Trusted Customer
5 years ago
Date of purchase: 19/08/2020
I love Pure Cashmere & have never returned a thing, Colorado
I am a great fan of Pure Cashmere; however, it is a little difficult to buy online. It took some time to check out.
Trusted Customer
5 years ago
Date of purchase: 13/08/2020
Order went very smoothly
Trusted Customer
5 years ago
Date of purchase: 24/07/2020
Respond to emails and use a mail service that is efficient. I wanted to return part of an order and exchange the other part. I returned as instructed on Aug 15th and it is still in NY. It took...

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BA
Barbara
5 years ago
Date of purchase: 19/08/2020
What Barbara said about Pure Collection US:
The phone order was curtious and efficient, the delivery on time as promised, and of course I love the product! And I would like to continue receiving the catalogues, rather than looking online.
MA
Marcia
LaSale
5 years ago
Date of purchase: 18/08/2020
What Marcia said about Pure Collection US:
The ordering was easy; it arrived in a timely manner and was accurate/
Trusted Customer
5 years ago
Date of purchase: 18/08/2020
great quality, fit, and speedydelivery
great product. quality excellent, great fit
Trusted Customer
5 years ago
Date of purchase: 18/08/2020
Disappointed customer
Apparently my order has been in Chicago for three days. I live in the Chicago area.. I am very disappointed as I wanted to wear it this weekend.
Trusted Customer
5 years ago
Date of purchase: 10/08/2020
Top quality products and customer care.
High quality cashmere. Prompt shipping. Easy to read and understand invoice and instructions.
About Pure Collection US
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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About Pure Collection US
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.