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Promo Direct Reviews

Rated
Exceptional

We are the UK’s leading supplier of promotional and branded products. We offer the fastest lead times & excellent Feefo service

Service
5
/5
Product
5
/5

5

4

3

2

1

106

3

1

0

0

110

ratings over the past year

Displaying all 1,162 reviews
DH
David H
Scotland
4 days ago
Date of purchase: 15/07/2025
What David H said about Promo Direct:
Highly Recommend - Locally Done!
Awesome service and communication was brilliant throughout. Cannot fault them.
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TC
Tim Corthorn
London
4 days ago
Date of purchase: 15/07/2025
What Tim Corthorn said about Promo Direct:
Great service as always with the product arriving 24 hours early than promised and to the same high quality.
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JS
Jennie Sephton
Southport
4 days ago
Date of purchase: 15/07/2025
What Jennie Sephton said about Promo Direct:
Great product well recommended
Great service Received well packaged Great quality
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Trusted Customer
4 days ago
Date of purchase: 15/07/2025
Excellent!
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CM
Cheryl Murdoch
London
4 days ago
Date of purchase: 15/07/2025
What Cheryl Murdoch said about Promo Direct:
Super fast service
Excellent customer service, fast responses, proof approval which is very important when you buy in bulk!
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BH
Becky Hunt
24 days ago
Date of purchase: 19/06/2025
What Becky Hunt said about Promo Direct:
Very quick and friendly service. Short lead time but delivered.
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Trusted Customer
1 month ago
Date of purchase: 19/06/2025
High quality lanyards, prompt express service!
Excellent service, prompt and easy. High quality lanyards!
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Kelly
Promo Direct
26 days ago
We’re thrilled to hear that you’re happy with the high-quality lanyards and the prompt service. We always aim to provide excellent products and efficient service, so it’s great to know we hit the mark for you! We truly appreciate your positive comments and are looking forward to serving you again in the future.
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Trusted Customer
1 month ago
Date of purchase: 19/06/2025
Top service and customer service!
The service was brilliant, email communication was always quick - couldn't ask for more.
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Kelly
Promo Direct
26 days ago
Thank you for your fantastic feedback! We’re so glad to hear that you had a positive experience with PromoDirect. It's great to know that Corey was able to meet your needs, and we’re thrilled that our communication was quick and helpful throughout. We truly appreciate your kind words and look forward to continuing to serve you in the future!
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Trusted Customer
1 month ago
Date of purchase: 11/06/2025
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Kelly
Promo Direct
1 month ago
Thank you so much for your kind review! We're glad to hear everything went smoothly and that you're happy with the lanyards. It's always great to welcome back returning customers. We'll pass your thanks on to Mushy – they’ll be thrilled! 😊
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Trusted Customer
1 month ago
Date of purchase: 11/06/2025
Brilliant company!
The service was exceedingly good, we received our order, which was custom designed for us, within a week of ordering! Amazing!
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Kelly
Promo Direct
1 month ago
Thank you for such a fantastic review! We're so pleased your first experience with Promo Direct was a smooth and positive one. It's great to hear the custom order arrived quickly and met your expectations in both quality and price. We’re always happy to help, and we look forward to working with you again soon!
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About Promo Direct
We are the UK’s leading supplier of promotional and branded products. Our solid reputation is backed by the industry’s fastest lead times and a full selection of personalisable products. Over 25+ years, our London-based team has helped hundreds of thousands of global brands reach their marketing goals with top-quality promotional products. Whatever your budget, whatever your idea, we’ll make it happen.
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Churchill House,, 120 Bunns Lane, london, Greater London, nw72as, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

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About Promo Direct
We are the UK’s leading supplier of promotional and branded products. Our solid reputation is backed by the industry’s fastest lead times and a full selection of personalisable products. Over 25+ years, our London-based team has helped hundreds of thousands of global brands reach their marketing goals with top-quality promotional products. Whatever your budget, whatever your idea, we’ll make it happen.