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Promo Direct Reviews

Rated
Exceptional

We are the UK’s leading supplier of promotional and branded products. We offer the fastest lead times & excellent Feefo service

Service
4.9
/5
Product
5
/5

5

4

3

2

1

104

4

1

0

0

109

ratings over the past year

Displaying all 1,164 reviews
Trusted Customer
1 month ago
Date of purchase: 11/06/2025
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Kelly
Promo Direct
1 month ago
Thank you so much for your kind review! We're glad to hear everything went smoothly and that you're happy with the lanyards. It's always great to welcome back returning customers. We'll pass your thanks on to Mushy – they’ll be thrilled! 😊
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Trusted Customer
1 month ago
Date of purchase: 11/06/2025
Brilliant company!
The service was exceedingly good, we received our order, which was custom designed for us, within a week of ordering! Amazing!
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Kelly
Promo Direct
1 month ago
Thank you for such a fantastic review! We're so pleased your first experience with Promo Direct was a smooth and positive one. It's great to hear the custom order arrived quickly and met your expectations in both quality and price. We’re always happy to help, and we look forward to working with you again soon!
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Trusted Customer
1 month ago
Date of purchase: 10/06/2025
Very nice bag and logo printing on it. There were some issues with the delivery, but I managed to pick up my package on foot before the event started—luckily, I had arrived a day early. The staff...

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Nathan
Leeds
1 month ago
Date of purchase: 10/06/2025
What Nathan said about Promo Direct:
Wristband Order
As mentioned staff and speed were key in what we needed. Everything was much quicker and smoother than expected.
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Kelly
Promo Direct
1 month ago
Thank you for your honest and thoughtful feedback! We're really pleased to hear the ordering process was quick, smooth, and supported by our responsive team. We appreciate you highlighting the issue with the wristband print alignment — we’ll certainly pass this on to our production team to help us improve. Thanks again for your order, and we hope to work with you again soon!
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Georgie Twamley
1 month ago
Date of purchase: 10/06/2025
What Georgie Twamley said about Promo Direct:
Prompt and efficient service
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Kelly
Promo Direct
1 month ago
Thank you for your kind words! We're glad to hear you found our service prompt and efficient. We look forward to working with you again!
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Trusted Customer
1 month ago
Date of purchase: 04/06/2025
Easy to order and arrived earlier than expected
It was really simple to order and the team are really helpful, with regular updates. Our lanyards also arrived earlier than expected.
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Kelly
Promo Direct
1 month ago
Thank you for the great feedback! We're so pleased to hear the ordering process was simple and that your lanyards arrived ahead of schedule. It's fantastic to know you're happy with both the product and the service. We look forward to working with you again!
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Louise Marks
London
1 month ago
Date of purchase: 09/06/2025
What Louise Marks said about Promo Direct:
Promo Direct - excellent to work with. Happy to recommend
Excellent service - especially Mushy always responsive to emails and excellent attention to detail
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Kelly
Promo Direct
1 month ago
Thank you for the wonderful feedback! We're so pleased to hear you were happy with the service and the final product. Mushy will be thrilled to receive your shout-out – we’ll be sure to pass it on! It’s great to know the ID badges met your expectations, and we really appreciate your recommendation.
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Trusted Customer
1 month ago
Date of purchase: 05/06/2025
Amazing service and quick delivery, really pleased
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Kelly
Promo Direct
1 month ago
Thanks so much! We’re happy you’re pleased with the service and delivery. Looking forward to helping you again!
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Trusted Customer
1 month ago
Date of purchase: 03/06/2025
Good quality products
Great customer service from both Mushy and Simon, they kept me informed from the initial ordering to the delivery of the products. Very satisfied with product quality, would use Promo Direct again.
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Kelly
Promo Direct
1 month ago
Thank you for your great feedback! We’re happy you’re satisfied with the product quality and our customer service. Mushy, Simon, and the team appreciate your kind words. We look forward to working with you again!
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Becky Franklin
Lincoln
1 month ago
Date of purchase: 03/06/2025
What Becky Franklin said about Promo Direct:
Large Lanyard Order
Both Mushy and Simon were always prompt with replying to any queries that I had from the beginning. They were very efficient in providing samples and completing a very large order. They were very...

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Kelly
Promo Direct
1 month ago
Thank you for your kind words! We’re glad Mushy and Simon could help you throughout your large order. It’s great to hear you found our communication and service helpful. We appreciate your business and look forward to working with you again!
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About Promo Direct
We are the UK’s leading supplier of promotional and branded products. Our solid reputation is backed by the industry’s fastest lead times and a full selection of personalisable products. Over 25+ years, our London-based team has helped hundreds of thousands of global brands reach their marketing goals with top-quality promotional products. Whatever your budget, whatever your idea, we’ll make it happen.
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Churchill House,, 120 Bunns Lane, london, Greater London, nw72as, United Kingdom
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About Promo Direct
We are the UK’s leading supplier of promotional and branded products. Our solid reputation is backed by the industry’s fastest lead times and a full selection of personalisable products. Over 25+ years, our London-based team has helped hundreds of thousands of global brands reach their marketing goals with top-quality promotional products. Whatever your budget, whatever your idea, we’ll make it happen.