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Professional Academy Reviews

Professional Academy is the leading provider of training and qualifications in marketing, digital marketing, sales, management.

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ratings over the past year

Professional Academy is no longer an active Feefo customer
Displaying all 146 reviews
Trusted Customer
4 years ago
Date of purchase: 10/02/2019
Disappointing student support, unhelpful tutor
Poor student support makes it very hard to work on CIM assignments if working full time in a demanding job. I was very disappointed with the tutor (CIM Digital), who was unhelpful and uncooperative....

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Abby Rolfe
Professional Academy
4 years ago
Thank you for taking the time to review. We’re sorry to hear you had such a frustrating experience, but I really appreciate you bringing these issues to our attention, we take these comments very seriously as an organisation. We apologise for falling below our usual standards in this instance, but we are happy to hear you received some exceptional customer service at one point. Though the individual you mention has now left, we hope their replacement will develop to be as helpful to future learners.
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Trusted Customer
4 years ago
Date of purchase: 12/03/2019
What Trusted Customer said about Professional Academy:
Helps take learning to real life scenarios
Professional Academy provided fantastic workshops and resources to facilitate all the learning required not only to pass the assignments and exams but to pick up the skills and knowledge required for...

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Abby Rolfe
Professional Academy
4 years ago
Hi Peter, thank you for your feedback. We're happy the workshops complemented the learning required - and being able to apply your studies to real life scenarios is incredibly valuable for success in marketing!
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Jessica Higgins
4 years ago
Date of purchase: 06/12/2019
What Jessica Higgins said about Professional Academy:
Good company to learn with!
Professional academy were good company to learn marketing with. They offered a lot of support and I would likely use them in future
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Trusted Customer
4 years ago
Date of purchase: 27/03/2019
Good materials - Room for improvement regarding the learning process
The materials were good. I was very surprised about the gap between the feedback from my tutor and the marks I got. I also find that the learning process is not complete as CIM does not provide an...

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Abby Rolfe
Professional Academy
4 years ago
Thank you for your comments. Happy to hear you found the materials useful, and understand your frustrations with the CIM marking process. We will pass this onto them directly to offer areas in which they can improve their systems.
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Trusted Customer
4 years ago
Date of purchase: 08/10/2018
I found the Professional Academy very helpful and very responsive to any queries I had. I would recommend.
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Abby Rolfe
Professional Academy
4 years ago
Thank you for your review! Happy to hear you were supported well during your studies.
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Holly Curtis
4 years ago
Date of purchase: 09/07/2019
What Holly Curtis said about Professional Academy:
Level 6 study with Professional Academy
The student support team where very helpful and provide updates via email. Thank you for your help!
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Abby Rolfe
Professional Academy
4 years ago
Thank you for your review Holly, it's great to hear you enjoyed your studies and best of luck for the future.
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Trusted Customer
4 years ago
Date of purchase: 25/10/2018
What Trusted Customer said about Professional Academy:
Positive experience studying with Professional Academy
Really enjoyed completing my qualification with Professional Academy. The materials provided are comprehensive, and I particularly found the reading lists and audio tutor companions to each...

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Amanda Clifford
4 years ago
Date of purchase: 01/07/2019
What Amanda Clifford said about Professional Academy:
Could be better
One of three tutors was good. Support was limited and having different support tutors for each assignment made for an inconsistent approach.
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Abby Rolfe
Professional Academy
4 years ago
Thank you for your review and for bringing these issues to our attention. We are always open to constructive criticism that can improve our service and this feedback has been passed onto the Operations team to ensure more consistency in tutors for the future.
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Trusted Customer
4 years ago
Date of purchase: 09/09/2019
Great help throughout
Great help throughout
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Abby Rolfe
Professional Academy
4 years ago
Thanks for your review! Happy to hear you enjoyed your studies.
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Trusted Customer
5 years ago
Date of purchase: 06/10/2019
Professional Academy was very helpful and had lots of good resources to help me study for this course.
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Abby
Professional Academy
4 years ago
Thank you for your feedback, we're glad you found the resources useful during your studies!
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About Professional Academy
Professional Academy have a long standing track record of helping individuals gain accredited qualifications as well as helping businesses to develop comprehensive in-company learning & development programmes with tailored training and customised Learning Management Systems. Professional Academy are also registered Apprenticeship Training Providers.
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3-5 Francis Court, High Ditch Road, Fen Ditton, Cambridgeshire, CB5 8TE, United Kingdom
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About Professional Academy
Professional Academy have a long standing track record of helping individuals gain accredited qualifications as well as helping businesses to develop comprehensive in-company learning & development programmes with tailored training and customised Learning Management Systems. Professional Academy are also registered Apprenticeship Training Providers.