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Professional Academy Reviews

http://store.professionalacademy.com

Professional Academy is the leading provider of training and qualifications in marketing, digital marketing, sales, management.

Service

Product

ratings over the past year

Displaying all 146 reviews

Trusted Customer

8 years ago

Date of purchase: 30/09/2016

Could be better in responding to questions and queries. It always takes a follow up email or phone call to get a response.

Kamilla

Professional Academy

8 years ago

Hi, thank you for taking time to provide feedback on feefo. I am looking into how we can improve the response time, both from tutors and our student support team. Following a period of reduced staff, we now have an extra pair of hands to help and look after the support in general. I am confident this will result in better support across the board. Kind regards, Kamilla

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/01/2016

It has been 17 months since I enrolled and I have had contact once with a tutor at my request, no support or advice around getting everything done, considering I am doing this along side a full time...

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Kamilla

Professional Academy

8 years ago

Hi,

Thank you for taking time to provide feedback on feefo. I am sorry to hear that you have had less support than expected and would like to ask you to contact us either via the Chat on the Refinery or by email. I wasn't aware that there was an issue and would of course have taken action had I known. I look forward to hearing from you. Kind regards, Kamilla

Product reviews

Trusted Customer

8 years ago

Date of purchase: 20/09/2016

What Trusted Customer said about Professional Academy:

Confusing website(s), log ins, especially if combining using them alongside a busy work commitment.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 21/03/2016

What Trusted Customer said about Professional Academy:

Emails and queries were dealt with quickly and efficiently, however more emails detailing dates of local workshops for your chosen modules would have been helpful

Kamilla

Professional Academy

8 years ago

Hi, thank you for providing feedback on feefo. Your comments will be taken onboard and we will look into how we can communicate workshop dates more clearly. Kind regards, Kamilla

Product reviews

Kamilla

Professional Academy

8 years ago

I'm really pleased that you found the course content good. I believe CIM have actually changed their recommended core text in the latest reading list and the material we provide is reflecting the change. Perhaps more people expressed their view of the previous textbook and CIM took it onboard.

In terms of why workshops are scheduled over two days and two months prior to the hand-in date rather than a longer period, it is a reflection of a format that has worked well over the past 12 years. I do appreciate there are individual preferences and the format can be challenging sometimes. We are trying to ensure that the workshops are held regularly, but sometimes there are longer gaps.

Trusted Customer

8 years ago

Date of purchase: 22/09/2016

A challenging process

The team behind the scenes work hard to provide excellent service but the site layout and functionality lets them down. It is very difficult to find resources, and the messaging system is incredibly...

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Kamilla

Professional Academy

8 years ago

Hi, Thank you for taking time to provide feedback on feefo. Your comments and suggestions on how to improve the Refinery will be taken onboard. We try to improve the site and it is an ongoing process. Receiving concrete feedback is really helpful. Kind regards, Kamilla

Product reviews

Trusted Customer

8 years ago

Date of purchase: 09/03/2016

Would not reccommend

For a marketing course the student portal was extremely hard to use, very poorly designed. The materials online were incorrect and students came to the first session with the wrong documents. The...

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About Professional Academy

Professional Academy have a long standing track record of helping individuals gain accredited qualifications as well as helping businesses to develop comprehensive in-company learning & development programmes with tailored training and customised Learning Management Systems. Professional Academy are also registered Apprenticeship Training Providers.

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01223 365 505

3-5 Francis Court, High Ditch Road, Fen Ditton, Cambridgeshire, CB5 8TE, United Kingdom

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Professional Academy Reviews

ISMM Diploma in Sales and Account Management (Level 5) - Premium/WorkshopsMore reviews of this product (3)View product websitePlenty of study notes given. Constructive feedback given from the Tutors

CMI Diploma in Strategic Management and Leadership (Level 7) - Distance Learning/LiteMore reviews of this product (1)View product websiteNot enough support, help or advice.

CIM Diploma in Professional Marketing (Level 6) - Premium/WorkshopsMore reviews of this product (16)View product websiteStraightforward course material with synopsis; other than confusing website, system generally works not withstanding communication difficulties with tutor.

CAM Foundation Diploma in Digital Marketing (Media and Branding) - Premium/Workshops - CIMore reviews of this product (1)View product websiteNO support for this - this says its about branding but it is minimal - hated this course

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