This course was particularly difficult. There was limited support, little to no feedback available and every 'required' reading was paywalled. Very ineffective for people trying to study on their own...
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Product reviews
Date of purchase: 14/04/2021
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Trusted Customer
4 years ago
Customer service has been fine, and staff are friendly.
Product reviews
Date of purchase: 11/12/2020
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Nadia Watts
4 years ago
What Nadia Watts said about Professional Academy:
The tutors that I had were really good and responsive. The only negative was the content on the professional network was sometimes outdated. For example - articles from 2016!
Everything needs an overhaul. The entire experience is just not good enough.
Michael
Professional Academy
4 years ago
We are deeply dissapointed that your experience fell far below the standards we expect of ourselves and our programmes. As such we have forwarded on your feedback to our Operations Manager, who will reach out to you directly to speak to you about this and discuss your experience in more detail.
Product reviews
Michael
Professional Academy
4 years ago
We are sorry to hear the CIM Diploma is not currently meeting your expectations. We have passed your comments on to the CIM directly as well as our internal content develoment. If you have more specific feedback please share this with the Operations Manager when you speak and we will also pass that on to the team.
Date of purchase: 29/09/2020
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Trusted Customer
4 years ago
I have contacted them by email a few times and their response has always been prompt and thorough.
Product reviews
Date of purchase: 17/06/2020
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Dorothe Bester
4 years ago
What Dorothe Bester said about Professional Academy:
Overall I'd recommend the professional academy if you're looking to study for CIM qualifications. From the first study weekend and the charismatic delivery of Andy Davies, to the final study weekend...
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Abby Rolfe
Professional Academy
4 years ago
Thank you for your feedback, we're glad you enjoyed the workshops and support from the team :) We have taken onboard and understand your thoughts on tutors, and will pass this onto the operations team to ensure more consistency going forward.
Product reviews
Abby Rolfe
Professional Academy
4 years ago
Hi Philip, as you purchased two courses, a Level 4 for your colleague and Level 6 for yourself, unfortunately feefo has picked up on the wrong course. Apologies for this, but we are happy to hear you were pleased with the blended learning Level 6 CIM Diploma! If you are able to edit your product review as if it was the Level 6 that would be much appreciated :)
Date of purchase: 04/03/2020
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Jonathon Tait
4 years ago
What Jonathon Tait said about Professional Academy:
the team are very useful at reminding you of deadlines approaching that you need to meet and make sure personally you do not miss them, they also have some great content and learning material that...
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Abby Rolfe
Professional Academy
4 years ago
Thank you for your feedback, Jonathon! Great to hear you enjoyed the learning materials and support provided by the team :)
Product reviews
Abby Rolfe
Professional Academy
4 years ago
Really pleased the qualification has given you useful knowledge for your career! When you're ready to take on the next qualification please reach out to the team and they will be happy to give you a returning student discount :)
Date of purchase: 01/10/2019
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Ossama Suleiman
4 years ago
What Ossama Suleiman said about Professional Academy:
My issue has not been addressed yet
Abby Rolfe
Professional Academy
4 years ago
Hello Ossama - our records show that our Sales & Marketing Director reached out to you directly on May 26th to address any issues you may have and as we had not received any further communication either directly from that email or to the support team we believed the matter to be resolved. If this is not the case may I recommend responding to the email from the 26th or contacting the support team directly who will do their up most to resolve any further issues.
Excellent content and delivery in both the online refinery and during the workshops. All well handled through Covid too
Abby Rolfe
Professional Academy
5 years ago
Hello, thank you for taking the time to review. It's great to hear you found the content helpful, and despite COVID were able to make the most out of your course.
Professional Academy have a long standing track record of helping individuals gain accredited qualifications as well as helping businesses to develop comprehensive in-company learning & development programmes with tailored training and customised Learning Management Systems. Professional Academy are also registered Apprenticeship Training Providers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Professional Academy have a long standing track record of helping individuals gain accredited qualifications as well as helping businesses to develop comprehensive in-company learning & development programmes with tailored training and customised Learning Management Systems. Professional Academy are also registered Apprenticeship Training Providers.