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Rated
Excellent

The UK's #1 Garden Specialist

Service
4.4
/5
Product
4.2
/5

5

4

3

2

1

2,029

349

130

86

239

2,833

ratings over the past year

Displaying all 94,924 reviews
Trusted Customer
12 years ago
Date of purchase: 06/08/2012
Great service, fast delivery and a great choice of products to choose from.
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Trusted Customer
12 years ago
Date of purchase: 06/08/2012
Their response to the originally damaged unit was excellent.
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Trusted Customer
12 years ago
Date of purchase: 06/08/2012
Very good service. I sent an email querying what product is suitable for squirrels and…
Very good service. I sent an email querying what product is suitable for squirrels and mice and they what product is best.
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Trusted Customer
12 years ago
Date of purchase: 07/08/2012
good quick service
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Trusted Customer
12 years ago
Date of purchase: 05/08/2012
The mirror arrived damaged and covered in packaging tape sticky glue residue.
The mirror arrived damaged and covered in packaging tape sticky glue residue.
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Primrose
Primrose
12 years ago
Good Afternoon Thanks for your review. So sorry to hear the mirror was not in good condition when it arrived. I have passed on your comments to our Warehouse Manager. In the meantime I can see that you now have a solution to the problems you encountered and I hope that is acceptable to you. Kind Regards Judith judith@primrose.co.uk Customer Service Manager
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Trusted Customer
12 years ago
Date of purchase: 07/08/2012
I thought the service was good, a big improvement on a previous order I had placed. I waited then over 12 weeks only to be told it was going to be anther few weeks.I asked for a refund. This time the...

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Primrose
Primrose
12 years ago
Good Afternoon Thanks for your review. We have had problems in the past with the supply of planters but we have dealt with that now. Please contact me about the damaged planter at your convenience and we can sort out a solution for you. Kind Regards Judith judith@primrose.co.uk Customer Service Manager
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Trusted Customer
12 years ago
Date of purchase: 07/08/2012
I was delighted my solar birdbath arrived the day following my order which was excellent service.
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Trusted Customer
12 years ago
Date of purchase: 07/08/2012
Efficient service
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Trusted Customer
12 years ago
Date of purchase: 07/08/2012
delivery exellent
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Trusted Customer
12 years ago
Date of purchase: 07/08/2012
Great Prompt service,Could n,t fault.Will use again.
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About Primrose
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
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Nursery Court, London Road, Windlesham, Surrey, GU20 6LQ, United Kingdom
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About Primrose
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.