Merchant Logo
Rated
Excellent

The UK's #1 Garden Specialist

Service
4.3
/5
Product
4.2
/5

5

4

3

2

1

1,706

276

107

80

204

2,373

ratings over the past year

Displaying all 94,467 reviews
Trusted Customer
13 years ago
Date of purchase: 05/04/2012
5 star service, thank you.
0
Share
Trusted Customer
13 years ago
Date of purchase: 04/04/2012
The service was excellent. The 'thick' brushwood fencing was skimpy!
The service was excellent. The 'thick' brushwood fencing was skimpy!
Merchant Logo
Primrose
Primrose
12 years ago
Thanks for your review. Sorry to hear that the brushwood was not as expected. Kind Regards Judith Customer Service Manager
0
Share
Trusted Customer
13 years ago
Date of purchase: 02/04/2012
The product is just what I wanted but I had to wait several weeks for…
The product is just what I wanted but I had to wait several weeks for it (which fair enough, I was aware of when I placed the order) but my card was debited immediately when I placed the order. Major...

Read all
0
Share
Trusted Customer
13 years ago
Date of purchase: 03/04/2012
Fantastic service! my order was delivered next day as stated and at 8.30am! which was the best service I have had and didn't have to wait in all day! Never used this company before but will use...

Read all
0
Share
Trusted Customer
13 years ago
Date of purchase: 03/04/2012
Very good service
0
Share
Trusted Customer
13 years ago
Date of purchase: 04/04/2012
The product did exactly what it said it would if you follow the instructions
0
Share
Trusted Customer
13 years ago
Date of purchase: 03/04/2012
The Potatoe grow bags arrived very quickly and were put to good use straight away. I…
The Potatoe grow bags arrived very quickly and were put to good use straight away. I have earthed up several times and the tops are 20v cms from the top. Very Good.
0
Share
Trusted Customer
13 years ago
Date of purchase: 06/04/2012
The item arrived damaged, and when requesting a replacement, I pointed out the shortcomings of…
The item arrived damaged, and when requesting a replacement, I pointed out the shortcomings of the packaging used, and suggested why the damage ocurred (I am a packaging professional). Nevertheless,...

Read all
0
Share
Trusted Customer
13 years ago
Date of purchase: 06/04/2012
I have found Primrose to be a first-class company. They have always given me excellent service…
I have found Primrose to be a first-class company. They have always given me excellent service with a good product, reasonably priced and keep to their promise on delivery.
0
Share
Trusted Customer
13 years ago
Date of purchase: 02/04/2012
excellent service well done to all the staff. mr peter leah burnley lancs
0
Share
About Primrose
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Read all
Nursery Court, London Road, Windlesham, Surrey, GU20 6LQ, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Primrose
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.