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Primrose Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

JM

jane mackay

Feefo Verified

GBR

1 day ago

What jane mackay said about Primrose:

Green pots

The pots came very quickly I got regular updates although they were delivered to the wrong house. They were well packed so much so that I had to aske neighbour to bring them to my house

primrose-uk

Primrose

18 hours ago

Thanks for your feedback, and I’m glad the pots arrived quickly and well packed, but I’m sorry they were delivered to the wrong house and caused you inconvenience. We’ll use this to improve our delivery service going forward.

Product reviews

Date of purchase: 30/06/2026

0

MD

Malcolm Dawes

Feefo Verified

1 day ago

What Malcolm Dawes said about Primrose:

Arrived within a few days

primrose-uk

Primrose

18 hours ago

Thanks, Malcolm – we’re glad to hear your order arrived so quickly! 🌿

Product reviews

Date of purchase: 30/06/2026

0

Trusted Customer

Feefo Verified

1 day ago

Duck water feature

Excellent service arrived earlier than expected. Easy to order on line.

primrose-uk

Primrose

18 hours ago

Thank you so much for your lovely feedback – we’re delighted your duck water feature arrived early and that ordering was easy. We hope you enjoy it in your garden!

Product reviews

Date of purchase: 30/06/2026

0

Trusted Customer

Feefo Verified

1 day ago

Excellent service and rapid delivery. I recommend to friends and family. Always better to stop the sun getting into the house rather than trying to deal with the light and heat once it is in.

primrose-uk

Primrose

1 day ago

Thank you for your lovely feedback and recommendation – we’re delighted you’re so happy with our service and speedy delivery. 🌟

Product reviews

primrose-uk

Primrose

1 day ago

Thank you for your lovely feedback – we’re really glad your order arrived quickly and that the shade is helping in the hot weather. We’re working hard to replenish stock and expand the range as soon as possible.

primrose-uk

Primrose

1 day ago

Thank you for your lovely feedback – we’re really glad your order arrived quickly and that the shade is helping in the hot weather. We’re working hard to replenish stock and expand the range as soon as possible.

Date of purchase: 29/06/2026

0

Trusted Customer

Feefo Verified

2 days ago

Great product. Highly recommended

Good quality. Fitted perfectly

primrose-uk

Primrose

1 day ago

Thank you so much for your lovely feedback and recommendation – we're delighted to hear the quality and fit were perfect for you.

Product reviews

Date of purchase: 29/06/2026

0

Trusted Customer

Feefo Verified

2 days ago

Order received promptly

primrose-uk

Primrose

1 day ago

Thank you for your review – we’re glad to hear your order arrived promptly!

Product reviews

Date of purchase: 29/06/2026

0

Trusted Customer

Feefo Verified

2 days ago

The best solution for keeping the sun off West facing windows

First class. I contacted CS and they were very helpful.

primrose-uk

Primrose

1 day ago

Thank you for your lovely feedback – we’re delighted the solution is working so well for your west-facing windows and that our customer service team could help. 🌿

Product reviews

Date of purchase: 29/06/2026

0

SL

Sian Lydford

Feefo Verified

2 days ago

What Sian Lydford said about Primrose:

Gorgeous pot

Excellent communication. Carefully delivered

primrose-uk

Primrose

1 day ago

Thanks so much for your lovely feedback, Sian – we’re delighted you’re happy with the pot and the delivery! 🌿

Product reviews

Date of purchase: 15/06/2026

0

BC

Bill Crawford

Feefo Verified

GBR

2 days ago

What Bill Crawford said about Primrose:

Good Value timber planter

Easy to order

primrose-uk

Primrose

1 day ago

Thank you, Bill – we’re glad you found the timber planter good value and the ordering process easy! We really appreciate you taking the time to leave this feedback.

Product reviews

Date of purchase: 29/06/2026

0

Trusted Customer

Feefo Verified

2 days ago

Mixed feelings on this purchase

As per previous, not the best.

primrose-uk

Primrose

1 day ago

We try hard to get these things right – but I see we got it wrong this time, and I’m sorry. It’s never easy to see a review like this, but thank you for letting us know as it will help us avoid mistakes like this again.

Product reviews

primrose-uk

Primrose

1 day ago

Thanks for sharing this detailed feedback, and I’m really sorry for the stress and extra cost you’ve experienced. This isn’t the level of support we aim to provide; please email full details (including your order number and location) to info@primrose-awnings.co.uk so we can review what happened and see how we can better support you and improve our instructions for future customers.

Date of purchase: 29/05/2026

0

Primrose Reviews

FLEUR DE LYS FARMER - LARGEMore reviews of this product (1)View product websiteThey are as I expected. A bit heavy for me to manoeuvre but they look great now they are filled with one with a hydrangea and the other with a rose

200LPH Solar Water Pump Kit With LED LightsMore reviews of this product (285)View product websiteWorks as described - replacement for worn out pump

Duck Family At Old Tap Water Feature With LED LightsMore reviews of this product (34)View product websiteLovely garden feature.. Easy to erect.

Multi Stripe polyester cover for 3m x 2.5m awning includes valanceMore reviews of this product (2)View product websiteExcellent service and rapid delivery

52cm Grey Cortina Stone Effect Square Planter - By Primrose™More reviews of this product (9)View product websiteExcellent product, just what I needed. Very pleased

Terracotta Round Planter by PrimroseMore reviews of this product (5)View product websiteGorgeous pot. Researched many for our olive tree, the best by far

L1.2m Pine Raised Trough PlanterMore reviews of this product (51)View product websiteprompt. delivery, good value and well made product

Awning Receiver Box with 2x Remote ControlsMore reviews of this product (1)View product websiteNo issues with this at all. Do read the instructions before having an electrician wire it for you though as it has to be done a certain way or the warranty is voided..

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