I’m sorry something’s missing from your order. Please email our team with your order number and details of the missing panel so we can arrange a replacement or suitable resolution.
Product reviews
primrose-uk
Primrose
1 month ago
Thanks for letting us know, John – I’m sorry one of your hazel hurdle panels is missing. Please contact our customer care team with your order number so we can trace the missing panel and arrange prompt delivery.
As expected. Delivered a good product and ordering was simple
primrose-uk
Primrose
1 month ago
Thank you for your lovely feedback – we’re delighted everything went smoothly with your order and that you’re happy with the product.
Product reviews
primrose-uk
Primrose
1 month ago
Thank you for such a detailed and glowing review – it’s fantastic to hear your 16-year-old awning is still going strong and that the new one matches its build quality and smooth operation. We really appreciate your installation tip and your recommendation.
Date of purchase: 12/08/2026
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David Bonham
Feefo Verified
GBR
1 month ago
What David Bonham said about Primrose:
see above on poor shipping
primrose-uk
Primrose
1 month ago
Thanks for your feedback on the shipping, David. We’re sorry for the disappointment – we do try to meet the stated delivery times, but delays can sometimes happen, and while we can’t offer compensation for late deliveries, we’ll always do our best to resolve any delivery issues quickly.
Product reviews
primrose-uk
Primrose
1 month ago
Thanks, David – we hope you’ll be really pleased once you’ve had a chance to try it; if anything’s not as expected, please let us know.
primrose-uk
Primrose
1 month ago
Thanks, David! We hope you love it once you try it – if anything isn’t as expected, please let us know.
primrose-uk
Primrose
1 month ago
Thanks for your detailed feedback, David – I’m glad you like the product, but I’m really sorry about the delivery delay, poor handling and damage to the package. We’ll pass this on internally to review with our couriers, and if any part of the item itself is damaged, please contact our customer care team.
Thank you for your lovely feedback – we’re delighted you found the fencing process fast and easy!
Product reviews
primrose-uk
Primrose
1 month ago
Thank you so much for your lovely feedback – we're delighted you found the fence easy to install and are happy with how it looks. We really appreciate you choosing us again for your next project.
primrose-uk
Primrose
1 month ago
Thanks for your feedback — I’m glad the product works as stated, and I’m sorry about the issue with the screw; we really appreciate you highlighting this so we can look to improve the design.
Excellent service. Order placed in the morning and received the package the very next day. Excellent , thank you.
primrose-uk
Primrose
1 month ago
Thank you for your lovely feedback – we’re delighted your order arrived so quickly and that you’re pleased with everything. 🌼
Product reviews
primrose-uk
Primrose
1 month ago
That sounds fantastic – thank you for sharing how you’ve used the trellis to create a bespoke railing, it’s great to hear it’s worked so well around your decking.
Thank you so much for your lovely feedback — we’re delighted you were so happy with our service and would recommend us. 🌼
Product reviews
primrose-uk
Primrose
1 month ago
Thank you so much for your lovely feedback and recommendation, Christine – we're delighted you’re pleased with your cherub water feature and our service.
Date of purchase: 11/08/2026
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Steve Hicks
Feefo Verified
GBR
1 month ago
What Steve Hicks said about Primrose:
Very good and helpful.
primrose-uk
Primrose
1 month ago
Glad to be of service, Steve, and thanks for the great review!
Product reviews
primrose-uk
Primrose
1 month ago
Hi Steve, that’s a fantastic review, thank you! We’re really pleased you had such a good experience with our service and customer care.
Fast and reliable. Good selections of many different products. Easy to navigate. Many quality items and options. Certainly will come back.
primrose-uk
Primrose
1 month ago
Thank you so much, Gabriella – we’re delighted you found our range, quality and site so good, and we really appreciate you saying you’ll shop with us again.
Product reviews
primrose-uk
Primrose
1 month ago
Thanks so much for sharing your experience, Gabriella – we’re delighted the cat repeller has worked so well for you!
primrose-uk
Primrose
1 month ago
Thanks, Gabriella – we really appreciate you sharing this, and it’s great to hear the repeller has worked so well for you! 🌿
primrose-uk
Primrose
1 month ago
That’s fantastic to hear, Gabriella – we’re really pleased the spikes have solved the problem on your fence door! Thank you for taking the time to share your experience.
Date of purchase: 11/08/2026
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Trusted Customer
Feefo Verified
1 month ago
excellent
primrose-uk
Primrose
1 month ago
Hi, thanks for the great feedback! Always happy to help, so let us know if you need anything else.
Product reviews
primrose-uk
Primrose
1 month ago
Thank you for your lovely feedback – we’re really pleased to hear you’re happy with the quality. 🌱
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.