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Channel Islands Direct Reviews | Customer Service Reviews for https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Displaying all 1,933 reviews

Trusted Customer

Feefo Verified

3 years ago

Great service, good value. Hotel wonderful.

Trusted Customer

Feefo Verified

3 years ago

Questions were answered knowledgeably and speedily. Phone call was returned promptly. Information was clear and unambiguous.

Trusted Customer

Feefo Verified

3 years ago

Basic .Wewere told we would get. “Pack’ on arrival giving us info. About our holiday. This turned out to be one sheet of card with a few numbers on it. What did they mean ? Transfer ok. Rooms fine .

Joanne G

Channel Islands Direct

3 years ago

Thank you for your feedback. The information sheet that you received was your welcome letter and contact telephone numbers if you required assistance during your stay. We do hope that you enjoyed your time in Jersey.

Trusted Customer

Feefo Verified

3 years ago

Fantastic holiday

This was a perfect break and everything went really well. When I telephoned Channel islands Direct it did take me a while to get through sometimes and I emailed instead and received a good response....

Trusted Customer

Feefo Verified

3 years ago

Excellent value with CI Direct, hotel average

CI Direct is excellent value but should update its web booking. Why do you need to phone to confirm?

Joanne G

Channel Islands Direct

3 years ago

Thank you for your feedback. We're glad to hear that you found our Channel Islands Direct platform to offer excellent value. Our website does offer a booking option however, there may be certain situations where we need to confirm additional details with you to ensure the accuracy of your reservation. Our team is always looking for ways to improve our booking process and we will take your comments into consideration.

Trusted Customer

Feefo Verified

3 years ago

Brilliant holiday in gorgeous Guernsey

Everything was spot on. The travel arrangements, hotel and even the weather!

Trusted Customer

Feefo Verified

3 years ago

Very helpful.

Excellent, as ever

Trusted Customer

Feefo Verified

3 years ago

Easter trip to Guernsey

Once the booking had gone through it was all very smooth and organised. Had a few issues with the website booking using an iPhone especially in trying to follow up special offers that didn’t...

Trusted Customer

Feefo Verified

3 years ago

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Stress free Holiday planning

Third time booking with CID. Difficult to get through on phone but always efficient and respond quickly to emails. The holiday package is well organised and well priced. It takes all the stress...

Trusted Customer

Feefo Verified

3 years ago

Excellent service from booking to returning will definitely use again

Excellent service from start to finish all enquiries answered promptly and efficiently all in all well worth 5stars will definitely recommend to others and will book with them again myself

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