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Channel Islands Direct Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,186 reviews

Trusted Customer

Feefo Verified

2 years ago

Everything went smoothly and the booking was just as requested

Trusted Customer

Feefo Verified

2 years ago

Jersey

Brilliant service more than happy with staff facilities and communication delivered a fantastic holiday and will definitely use again

Helen Hugdell

Feefo Verified

2 years ago

What Helen Hugdell said about Channel Islands Direct:

The booking procedure was easy and the staff very friendly There should have been a rep at the airport in Jersey to coordinate the transfers to the hotel, We arrived late in the evening after a...

Joanne G

Channel Islands Direct

2 years ago

Thank you for sharing your feedback regarding your recent trip to Jersey. We would like to extend our sincere apologies for the inconvenience you encountered upon your arrival at Jersey Airport, with you transfer. Upon reviewing your booking, our records indicate that our representative Linden contacted our transfer provided, and they confirmed a delay on their end .Unfortunately, it appears you had already arranged alternative transport due to the extended wait. We understand the frustration this situation must have caused, especially after a delayed flight, and we regret any added stress it may have caused you both. Thank you for bringing this matter to our attention, please rest assured we are taking steps to address it internally to prevent such issues in the future.

John Taylor

Feefo Verified

Lancashire

2 years ago

What John Taylor said about Channel Islands Direct:

Excellent but lacking

Booking and itinerary were excellent, we didn’t hear from a Channel Island representative at all during the whole holiday. On previous Channel Island Direct holiday a representative was available...

Sharon Taylor

Feefo Verified

Royton

2 years ago

What Sharon Taylor said about Channel Islands Direct:

A very well planned itinerary. Easy to follow and all pick ups / transfers were on time. The accommodation was excellent.

David Brocklebank

Feefo Verified

2 years ago

What David Brocklebank said about Channel Islands Direct:

Excellent

Flights there and back, transport there and back were excellent and on time So easy to book with. OGH Hotel was superb.

Trusted Customer

Feefo Verified

2 years ago

Excellent service. Ensuring a stress free holiday

Excellent service from Channel Islands Direct. Booking on line was easy to follow. All information was sent through to us from flight details to boarding passes. Collection from and to the airport...

Geraldine Rowan

Feefo Verified

Halifax

2 years ago

What Geraldine Rowan said about Channel Islands Direct:

Fabulous

Very impressed with the service from CID. They even booked our seats on the plane and checked us in as well as arranging transfers.

Trusted Customer

Feefo Verified

2 years ago

Told them what we wanted and they arranged it

Trusted Customer

Feefo Verified

2 years ago

Good holiday

Everything was well organised except I was under the impression I had booked a weekend trip which included a trip to Herm and lunch but it didn't.

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