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PPL PRS Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ppl-prs | Feefo

Displaying all 317 reviews

Chin Premarte

4 months ago

Date of purchase: 27/01/2025

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Trusted Customer

4 months ago

Date of purchase: 20/01/2025

excellent

Very good, no problem. Just a few minutes and my licence was done for another year, perfect.

Elise Limmage

PPL PRS

4 months ago

Hi, Thank you for taking the time to leave a review! We are pleased to hear you had a positive experience when renewing your licence with us, we have passed on your comments to the agent who helped you. We hope you continue to enjoy listening to music in your business and thank you for supporting the future of music.

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Trusted Customer

4 months ago

Date of purchase: 20/01/2025

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Edward Willcox

Caernarfon

4 months ago

Date of purchase: 20/01/2025

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Trusted Customer

4 months ago

Date of purchase: 20/01/2025

Good but confusing

Fine, just a little confusing as you couldn't apply online and simply pay. They also suggested I could pay over a few months but the online pay system didn't appear to offer this, so I've had to...

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Elise Limmage

PPL PRS

4 months ago

Hi, Thank you for leaving a review following your experience with us. I do apologise that you have been unable to set up a Direct Debit with us, I have passed this along to our New Business Team in order to make contact with you and resolve your account. Regarding the point raised around emails being sent to us, I have ensured a case has been raised to review this internally and we appreicate the feedback you have provided. We hope you continue to enjoy listening to music in your business and thank you for supporting the future of music.

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Trusted Customer

4 months ago

Date of purchase: 13/01/2025

Good service from an knowledgeable Agent

Good service from an knowledgeable agent, helped me work out what our requirements were and how to complete the application.

Elise Limmage

PPL PRS

4 months ago

Hi, Thank you for sharing your positive experience with us. We’re committed to maintaining the high standards you’ve experienced and we hope you continue to enjoy the benefits that music can bring to your business.

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Tony Eaglesfield

De1 3qr

4 months ago

Date of purchase: 20/01/2025

What Tony Eaglesfield said about PPL PRS:

Helpful

Real people on the end of a phone, people that help you not demand you

Elise Limmage

PPL PRS

4 months ago

Hi Tony, Thank you for taking the time to leave us feedback, I will ensure this is passed across to our New Business Team. We hope you continue to experience the benefits of listening to music in your business and thank you for supporting the future of music.

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Trusted Customer

4 months ago

Date of purchase: 20/01/2025

Frustrated

Just received message saying invoice inc but I cannot see anything saying how much we have to pay and when it’s due. Can you get someone to let me know. Thank you

Elise Limmage

PPL PRS

4 months ago

Hi, Thank you for getting in contact with us regarding your renewal. I have passed your request on to one of our Client Service Advisers to contact you regarding this and ensure this is resolved.

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Trusted Customer

4 months ago

Date of purchase: 20/01/2025

Feedback

Efficient

Elise Limmage

PPL PRS

4 months ago

Hi, Thank you for taking the time to leave us feedback. We hope you continue to enjoy listening to music in your business and thank you for supporting the future of music.

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Gay Cutts

4 months ago

Date of purchase: 20/01/2025

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About PPL PRS

TheMusicLicence from PPL PRS allows you to legally play music for employees or customers in your business through the radio, TV, other digital devices and live performances. We collect licence fees from UK businesses and organisations on behalf of our parent companies, PPL and PRS for Music. After our business costs, all the music licence fees we collect go back to PPL and PRS for Music who then process, allocate and distribute royalties to the music creators they represent. PPL represents the rights of over 165,000 performers and recording rightsholders while PRS for Music represents the rights of over 175,000 songwriters, composers and music publishers. This ensures that the people who create music are fairly rewarded for their talent and work.

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0800 072 0808

PPL PRS Limited, Mercury Place, Leicester, Leicestershire, LE1 1QG, United Kingdom