Good morning
Planet Leasing strive for legendary customer service and we will always go the extra mile for our clients to ensure that their leasing experience is as hassle-free as possible from the first phone-call to regular check-ins, through to the return of the vehicle at the end of their contract. I am glad that Jordan was able to deal with the issues you mention and that you were able to go away on holiday. The condition of your car at delivery was unacceptable and not something Planet would have allowed had we been part of that process! Planet have regular contact with, and provide feedback to, the suppliers and their delivery companies and we continue to hold them accountable to the same level of service we provide. The Planet Team