Merchant Logo

Phase Eight Online Reviews

Rated
Excellent
Service
4.6
/5
Product
4.2
/5

5

4

3

2

1

9,965

2,071

639

225

425

13,325

ratings over the past year

Phase Eight Online is no longer an active Feefo customer
Displaying all 208,514 reviews
Trusted Customer
13 years ago
Date of purchase: 03/10/2011
I first saw the cardigan in the store but they did not have my size. The…
I first saw the cardigan in the store but they did not have my size. The assistant there recommended I try on-line and gave me the code for the cardigan. I went to your website and ordered the...

Read all
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 05/10/2011
good
Product reviews
0
Share
Trusted Customer
13 years ago
Date of purchase: 13/10/2011
Excellent service - no problems
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 10/10/2011
Very quick service all instructions clear and quick delivery
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 09/10/2011
delivery was quick and return service very good
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 12/10/2011
Speedy delivery, great packaging means items are not creased on delivery.
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 01/10/2011
I have always found that deliveries are received on time and the goods are packaged well.
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 02/10/2011
not overly impressed, called the return jumper that was bobbling under arms after a few…
not overly impressed, called the return jumper that was bobbling under arms after a few hours wear and said to return it for them to do tests, should have sent a replacement or done a refund! for a...

Read all
Merchant Logo
Phase Eight Online
Phase Eight Online
13 years ago
Our rigorous quality standard is the utmost importance to us and we thank you for bringing this to our attention. We will take your views into account and pass them onto the team involved. We hope this will not dissuade from purchasing with us again. Many thanks Mariam Yakub Phase Eight Customer Services
Product reviews

0
Share
Trusted Customer
13 years ago
Date of purchase: 03/10/2011
Only issue I had was your choice of delivery companies (Yodel). Would prefer if you…
Only issue I had was your choice of delivery companies (Yodel). Would prefer if you allow customers to choose a delivery service. I live in a flat and Royal Mail would have delivered the package...

Read all
0
Share
Trusted Customer
13 years ago
Date of purchase: 10/10/2011
Excellent all around in returns and exchanges.
Product reviews

0
Share
About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
Read all
Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.