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Phase Eight Online Reviews

http://www.phase-eight.com
Rated
Excellent
Service
4.6
/5
Product
4.2
/5

5

4

3

2

1

9,965

2,071

639

225

425

13,325

ratings over the past year

Phase Eight Online is no longer an active Feefo customer
Displaying all 208,514 reviews
Trusted Customer
13 years ago
Date of purchase: 10/10/2011
Very good service
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Trusted Customer
13 years ago
Date of purchase: 29/09/2011
Delivery was high class. Beautifully wrapped items.
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Trusted Customer
13 years ago
Date of purchase: 25/09/2011
Having tried several times to order on line I have decided not to bother again…
Having tried several times to order on line I have decided not to bother again as there seems to be a problem with delivery to the Channel Islands. When I contacted customer service I was met with a...

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Phase Eight Online
Phase Eight Online
13 years ago
Please accept my sincere apologies on behalf of our team and Phase Eight. This is certainly not the service we give as a company. The reason for the difficulty with delivery was a technical issue because of which all our parcels were returned back to us. I would like to assure you that this was a rare occurrence as we do deliver parcels successfully to Channel Island. I will contact you directly to discuss the matter further. Kind Regards Nancy Sethi Customer Services
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Trusted Customer
13 years ago
Date of purchase: 27/09/2011
nothing really to say
nothing really to say
Trusted Customer
13 years ago
not impressed with delivery, took 10 days. Then pckg left with neighbour 4 doors away-it took another 4 days until I could get reply when I rang their doorbell. Package had been taken in by a teenager and noone could find package for further 3 days
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Trusted Customer
13 years ago
Date of purchase: 08/10/2011
Quick delivery. Good communication from delivery service and phase 8 customer service
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Trusted Customer
13 years ago
Date of purchase: 11/10/2011
I just love the clothes that phase eight offer. I spend a lot in this store…
I just love the clothes that phase eight offer. I spend a lot in this store but really like the convenience of online. However, I think it is wrong to penalise NI customers with postage costs.
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Trusted Customer
13 years ago
Date of purchase: 29/09/2011
Good quality merchandise. Always well packed and delivered promptly.
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Trusted Customer
13 years ago
Date of purchase: 04/10/2011
great
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Trusted Customer
13 years ago
Date of purchase: 11/10/2011
Service was okay. Not the quickest delivey company but free returns and prompt refund so…
Service was okay. Not the quickest delivey company but free returns and prompt refund so well done.
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Trusted Customer
13 years ago
Date of purchase: 28/09/2011
Have been buying their products for a number of years. Very satisfied customer
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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customer service 020 8877 4001
Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.