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British Pet Insurance Reviews

Rated
Exceptional

The UK's most comprehensive range of pet insurance.

Service
4.7
/5

5

4

3

2

1

342

49

5

7

11

414

ratings over the past year

Displaying all 796 reviews
Trusted Customer
1 month ago
Date of purchase: 12/05/2025
Claims dealt with quickly. Great service.
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Debbie
British Pet Insurance
1 month ago
Thanks for the great feedback on your claims experience, we really appreciate it.
SK
Sheila Kirby
Worcester
1 month ago
Date of purchase: 12/05/2025
What Sheila Kirby said about British Pet Insurance:
Excellent company to deal with
Excellent and prompt settlement of claims, easy to complete claim forms. Cannot fault the service I have received
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Debbie
British Pet Insurance
1 month ago
We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. Many thanks
SF
Suzanne La Fay
Totnes
1 month ago
Date of purchase: 09/05/2025
What Suzanne La Fay said about British Pet Insurance:
I'm greatful for the pet insurance as with having a pet who is ill helps me and him to get the help he needs. Right now he needs to see a vet every few weeks and it can be very worrying but with the...

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Debbie
British Pet Insurance
1 month ago
Thank you for leaving a review, the team at British Pet Insurance are glad to hear you’ve been pleased with the service.
IG
Ian Green
Powys
1 month ago
Date of purchase: 12/05/2025
What Ian Green said about British Pet Insurance:
A very quick response - claim settled within days
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Debbie
British Pet Insurance
1 month ago
Thanks for the great feedback on your claims experience, we really appreciate it.
Trusted Customer
1 month ago
Date of purchase: 11/05/2025
Good value compared to others
Good value policy. Easy enough to buy on line.
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Debbie
British Pet Insurance
1 month ago
Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet!
Trusted Customer
1 month ago
Date of purchase: 08/05/2025
Dealt with nice and quickly
Nice and quick service
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Debbie
British Pet Insurance
1 month ago
Thanks for the great feedback on our service levels, we aim to please.
Trusted Customer
1 month ago
Date of purchase: 02/05/2025
Excellent no problem at all
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Debbie
British Pet Insurance
1 month ago
Thanks for taking the time to leave feedback, much appreciated.
Trusted Customer
1 month ago
Date of purchase: 08/05/2025
The process for dealing with a claim was very straight forward.
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Debbie
British Pet Insurance
1 month ago
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service :)
RB
Rachel Broughton
Mansfield
1 month ago
Date of purchase: 07/05/2025
What Rachel Broughton said about British Pet Insurance:
Easy claim
Very easy claim process, helpful staff on the end of the phone if you get stuck
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Debbie
British Pet Insurance
1 month ago
We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. Many thanks.
Trusted Customer
1 month ago
Date of purchase: 10/05/2025
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Debbie
British Pet Insurance
1 month ago
Thanks for taking the time to leave feedback, much appreciated.
About British Pet Insurance
Insurance that’s right for you and your pet. ✓ For your dog, cat, horse, exotics, and pet business. ✓ Choice, flexibility, and a range of optional extras. ✓ Quick and simple claims process. ✓ No additional charges for paying monthly. ✓ Feefo Gold Trusted Service from our friendly UK team.
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Petcover EU Limited, Haywards Heath, West Sussex, RH16 1TX, United Kingdom
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About British Pet Insurance
Insurance that’s right for you and your pet. ✓ For your dog, cat, horse, exotics, and pet business. ✓ Choice, flexibility, and a range of optional extras. ✓ Quick and simple claims process. ✓ No additional charges for paying monthly. ✓ Feefo Gold Trusted Service from our friendly UK team.