i didnt recieve any service as such it was all done on line ,and im sorry but i dont call that a service ,i prefer the personal touch by phone or letter ,id like the policy sent to me by post please .
Chloe
Petplan
1 year ago
Hi Sheila,
You are able to take out a policy and make changes to your policy online, or by calling us. We have both options as we know people have different preferences when it comes to their insurance and how they communicate with us. I have sent out your documents by post, this can take 7-10 working days to reach you. Future documents will also come to you via post, if you ever want to change this back to email, please give us a call.
Thanks, Chloe - The Petplan Team.
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