The website was easy to use and to understand the different policies.
Although not the cheapest pet insurance, the reputation was excellent so that's why I chose to go with them . As an adult ,...
I rang up to query about registering my pet. The person I spoke to
was very helpful and it was decided I would have my insurance
would be better in paper form. Thank you v very much.
Murphy was an adoption from a rescue centre. He came with 4 Weeks free insurance. We have had all our dogs insured with PetPlan and have found them to be excellent during a claim and completing a...
Not very friendly when I initially called.
Have had Pet Plan insurance for the last 11 years and now considering cancelling for all my pets
Exclusion seem unreasonable based on a flea infestation on...
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Gigi
Petplan
1 year ago
HI,
Thanks for your review. We're sorry to hear your frustrations with the exclusion placement. The exclusion is placed from the history that we received so we can provide clear and transparent cover. We appreciate your thoughts and I've logged this as feedback so we can improve our services for our customers.
Thanks, Gigi - The Customer Service Team
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