Party Delights is no longer an active Feefo customer
Displaying all 60,446 reviews
Trusted Customer
2 years ago
Items were great and good price. One item arrived damaged and I emailed with photos for a refunds that hasn’t had a response which is disappointing
Katie
Party Delights
2 years ago
Hello,
Thank you for your review regarding your order.
I have checked your account and cannot see that you have contacted us in relation to this. Some customers might reply to our automatic emails like order confirmations, and unfortunately we do advise that these are no reply emails so the responses are not monitored.
Please would you be able to forward your email to partyteam@partydelights.co.uk and we will look into this straight away for you.
We take all feedback seriously and we will pass this onto our product team so that they can carry out internal reviews with our suppliers.
If you need any further assistance then please do not hesitate to get in touch.
Kind regards,
Party Delights
Very easy to find what I wanted so was easy to navigate and just as easy to purchase it also came in the time frame it said it qould
Katie
Party Delights
2 years ago
Hi
Thank you for your reveiw.
We are happy that you found the shopping experience easy and that the order arrived on time.
In regards to the disappointment of the produt please can you forward the details to our Customer Service Team at partyteam@partydelights.co.uk and we will look into this straight away for you,
Hello.
We really love it when our customers take time to write a review – it means a lot to us!
We always try our best to ensure that everyone has the best party possible so we’re pleased that you loved our products and service
Thank you!
Hello,
Thank you for your review – we try our best to provide excellent customer service to all of our customers so it is lovely to hear you were pleased with us!
Can’t wait for you to party with us again soon!
Date of purchase: 23/08/2023
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Trusted Customer
2 years ago
Easy to order and was delivered when they said it would be.
Jeanne
Party Delights
2 years ago
Hello,
We love it when we make our customers happy so thank you for taking the time to write your review!
Glad that you were pleased with us. Thank you.
Hope to see you again!
Product reviews
Date of purchase: 21/08/2023
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EG
Elizabeth Graham
2 years ago
What Elizabeth Graham said about Party Delights:
Good service always quick and efficient.
Jeanne
Party Delights
2 years ago
Hello,
We love it when we make our customers happy so thank you for taking the time to write your review!
Glad that you were pleased with us.
Hope to see you again!
Product reviews
Date of purchase: 22/08/2023
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SH
Sue Holmes
2 years ago
What Sue Holmes said about Party Delights:
Great quick service good product would buy from again
Jeanne
Party Delights
2 years ago
Hello!
Thank you so much for your recent review.
Really pleased that you’re happy with our products and service.
We look forward to welcoming you back to shop with us soon.
Thank you!
Absolutely brilliant lovely for my grandsons 1st birthday look lovely worth every penny
Jeanne
Party Delights
2 years ago
Hello.
We really love it when our customers take time to write a review – it means a lot to us!
We always try our best to ensure that everyone has the best party possible so we’re pleased that you loved our products.
Thank you!
You need to improve your delivery times as in today's world of 1-2 days delivery for some companies, 7 days is not great. I'll be returning as ordered on Monday for a party at the weekend but it...
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Katie
Party Delights
2 years ago
Hi,
Thank you for your review.
I have checked your order and this was due to be delivered on 30/08. I have checked the tracking and this shows the order was delivered a day early on 29/08. Our Standard Delivery option is currently 5 workings days.
We take all feedback onboard and willensure this is passed over.
Kind Regards
Party Delights
Hello,
Thank you for your review.
We are so sorry to hear that your parcel did not arrive on time. I appreciate how frustrating this can be when our 3rd party delivery couriers face delays. I can confirm that we carry out regular reviews with our couriers and we will ensure that this is passed onto them as feedback.
I can confirm that I have processed a refund of the delivery charge for you and this will be in your account within the next couple of days.
Sorry once again for any inconvenience caused by the delay.
Kind regards,
Party Delights
Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Party Delights is the UK's largest online retailer of party supplies - offering great value partyware, balloons, fancy dress, personalised products and more for the whole family.
