Party Delights Reviews

Hello, Thank you for your review. We always try our best to ensure that our customers receive the best possible service so I am sorry that we have not met your expectations in all on this occasion. We take all feedback seriously and I will pass this onto our Management. Kind regards.

Hello. We really love it when our customers take time to write a review – it means a lot to us! We always try our best to ensure that everyone has the best party possible so we’re pleased that you loved our products and service. Thank you!

Hello, Thank you for your review – we try our best to provide excellent customer service to all of our customers so it is lovely to hear you were pleased with us! Can’t wait for you to party with us again soon!

Hi Thank you for your review I have checked this order and can see that the estimated delivery date is 04/09. I have checked the tracking and the ocurier has confirmed delivery on 02/09. Hope this helps. If you have any further queries please contact us on 0333 900 5000. Kind Regards Party Delights

Hi Thank you for your review. I have checked your order and the delivery due date is today. I have checked on the tracking and this order is currently out for delivery for you. Hope this helps. Kind Regards Party Delights

Hello, Thank you for your review. We are so sorry to hear that your parcel did not arrive on time. I appreciate how frustrating this can be when our 3rd party delivery couriers face delays. I can confirm that we carry out regular reviews with our couriers and we will ensure that this is passed onto them as feedback. I can confirm that I have processed a refund of the delivery charge for you and this will be in your account within the next couple of days. Sorry once again for any inconvenience caused by the delay. Kind regards, Party Delights

Hello, Thank you for your review. I am really sorry to hear about the issue with your order. This is definitely not the high standards we would expect. I have checked your account and cannot see that you have contacted us in relation to this. Some customers might reply to our automatic emails like order confirmations, and unfortunately we do advise that these are no reply emails so the responses are not monitored. I have sent an email to you requesting further information so that we can resolve this for you. If you have any further queries then please do not hesitate to get in touch. Kind regards, Party Delights

Hi Thank you for your recent review. I have checked and this order has a delivery date of 04/09. I have checked the tracking and the courier has tated that delivery was attempted on 02/09 but there was no answer. They will usually attempt this the next working day. Hope this helps Kind Regards

Hello, Thank you for your review – we try our best to provide excellent customer service to all of our customers so it is lovely to hear you were pleased with us! Can’t wait for you to party with us again soon!

Hello, Thank you for your review. I am really sorry to hear about the damaged items. This is definitely not the high standards we would expect. I have checked your account and cannot see that you have contacted us in relation to this. Some customers might reply to our automatic emails like order confirmations, and unfortunately we do advise that these are no reply emails so the responses are not monitored. I have sent an email to you requesting further information so that we can resolve this for you. If you have any further queries then please do not hesitate to get in touch. Kind regards, Party Delights