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Parkdean Resorts Reviews | Customer Service Reviews for https://www.feefo.com/reviews/parkdean-resorts | Feefo

Displaying all 398,852 reviews

Lorraine

Stroud Gloucestershire

1 year ago

Date of purchase: 19/06/2023

What Lorraine said about Parkdean Resorts:

Everything about Parkdean was amazing the staff were very friendly food good spotlessly clean accommodation…

Everything about Parkdean was amazing the staff were very friendly food good spotlessly clean accommodation exceptional

Sophie - Customer Service Team

Parkdean Resorts

1 year ago

Hi there, Thanks for the great review! We hope to see you again soon. ^SL

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Lesley

Maidstone Kent

1 year ago

Date of purchase: 19/06/2023

What Lesley said about Parkdean Resorts:

Lodge was lovely. Had that one previously and requested it. Only thing was the ants.…

Lodge was lovely. Had that one previously and requested it. Only thing was the ants. We were told you don’t deal with these any more but someone else was told differently. Maybe there should be one...

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Sophie Lawrence - Customer Service Team

Parkdean Resorts

1 year ago

Hi there, Thank you for this review, we appreciate the time you have taken to fill in this survey. We hope to see you again soon. ^SL

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Linda

1 year ago

Date of purchase: 16/06/2023

What Linda said about Parkdean Resorts:

On arrival I’d booked a specific tourer pitch, there was someone on it already, went…

On arrival I’d booked a specific tourer pitch, there was someone on it already, went to reception and was told this is always happening, people don’t like the pitch allocated so pitch up where they...

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Sophie Lawrence - Customer Service Team

Parkdean Resorts

1 year ago

Hi Linda, Thank you for your honest feedback. Please be assured that your comments will be shared with our on-park management team for review and we apologise for any upset caused. We hope to be able to welcome you back again in the future. ^SL

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Helen

Cambridgshire

1 year ago

Date of purchase: 16/06/2023

What Helen said about Parkdean Resorts:

Lovely staff very happy to help, accommodation was great plenty of room good size bedrooms…

Lovely staff very happy to help, accommodation was great plenty of room good size bedrooms and everything we needed was available.

Sophie - Customer Service Team

Parkdean Resorts

1 year ago

Hi there, Thanks for the great review! We hope to see you again soon. ^SL

See full customer review

Lizann

Renton west dumbartonshire

1 year ago

Date of purchase: 19/06/2023

What Lizann said about Parkdean Resorts:

We did enjoy our stay but I feel that the park has gone down hill…

We did enjoy our stay but I feel that the park has gone down hill considerably over the last few years . It's always been clean and tidy and just generally well looked after this time and the last...

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Sophie Lawrence - Customer Service Team

Parkdean Resorts

1 year ago

Hi Lizann, Thank you for your honest feedback. Please be assured that your comments will be shared with our on-park management team for review and we apologise for any upset caused. We hope to be able to welcome you back again in the future. ^SL

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Diane

1 year ago

Date of purchase: 19/06/2023

What Diane said about Parkdean Resorts:

The men’s toilet block was very dirty every time my partner went in he wouldn’t…

The men’s toilet block was very dirty every time my partner went in he wouldn’t use the showers he showered on our van had to complain to receptionist.

Sophie - Customer Service Team

Parkdean Resorts

1 year ago

Hi Diane, Thank you for your honest feedback. Please be assured that your comments will be shared with our on-park management team for review and we apologise for any upset caused. We hope to be able to welcome you back again in the future. ^SL

See full customer review

Michael

Haltwhistle

1 year ago

Date of purchase: 19/06/2023

Sophie Lawrence - Customer Service Team

Parkdean Resorts

1 year ago

Hi there, Thank you for this review, we appreciate the time you have taken to fill in this survey. We hope to see you again soon. ^SL

See full customer review

Sharon

Horley Surrey

1 year ago

Date of purchase: 16/06/2023

What Sharon said about Parkdean Resorts:

Had a lovely break, caravan clean and fresh and loved the memory foam mattresses, definitely…

Had a lovely break, caravan clean and fresh and loved the memory foam mattresses, definitely the way to go. Staff friendly and helpful, food was good too. Thanks will be back

Joanne Cragg - Customer Service Team

Parkdean Resorts

1 year ago

Hi Sharon, Thanks so much for sharing your great experience with us. We hope to see you again soon. ^JC

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Katie

1 year ago

Date of purchase: 16/06/2023

What Katie said about Parkdean Resorts:

This is the 4th park we have visited. Lovely quiet park for the time of…

This is the 4th park we have visited. Lovely quiet park for the time of year

Sophie - Customer Service Team

Parkdean Resorts

1 year ago

Hi there, Thanks for the great review! We hope to see you again soon. ^SL

See full customer review

Rebecca

1 year ago

Date of purchase: 19/06/2023

What Rebecca said about Parkdean Resorts:

We had a brush for the lodge to clean the floor but it was awful,…

We had a brush for the lodge to clean the floor but it was awful, the head kept coming off. There was no dustpan and brush to clean it up with so I was just having to sweep it into a corner of the...

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Joanne Cragg - Customer Service Team

Parkdean Resorts

1 year ago

Hi Rebecca, We really appreciate you taking this opportunity to share your review on your recent stay, your feedback is extremely important to us as we are always looking for ways to improve and enhance the guest experience. ^JC

See full customer review