Online Pound Store Reviews

Hi, Thank you so much for taking the time to leave a review and for your kind words about our service! I was really sorry to read that two of the plastic tops arrived broken in transit. Even small damage is never the experience we want for our customers. A member of our customer service team has reached out to gather more information. As soon as we receive your reply, we'll provide an immediate resolution. Kind regards, OPS

Hi, Thank you so much for the 4-star review and for your kind words on our fast dispatch and product accuracy! We are very sorry to hear that the tub of filler was damaged during transit. Even a minor spillage is never the experience we want for our customers, so I have reached out to you directly via message to get a few more details so we can make this right for you. Thank you again for your feedback, and we hope to serve you again soon! Kind regards, OPS

Hi Tina, Thank you so much for the 4-star review and for your kind words about our customer service team! We are so sorry for the frustration EVRi has caused you. We know how disappointing it is to wait for a parcel, especially when it goes missing, and we're glad we could help get the refund sorted quickly for you. Regarding courier choices: we actually do offer a DPD Next-Day delivery option at checkout for £9.99! If you'd prefer to bypass EVRi altogether on your next order, selecting DPD will ensure your parcel travels via a fully tracked, premium route. Thank you again for your feedback and support, and we look forward to serving you again soon! Kind regards, OPS