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Online Pound Store Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 11,930 reviews

Trusted Customer

Feefo Verified

26 days ago

Damaged

Damaged order

OPS TEAM

Online Pound Store

24 days ago

Hi, Thank you for your feedback. We are sincerely sorry that your items arrived damaged; unfortunately, parcels can occasionally be mishandled during transit despite our best efforts with packaging. As soon as you alerted us, we processed a priority replacement to ensure you received your order in perfect condition. We hope you are happy with the replacement items, and we appreciate your patience while we resolved this for you. Kind regards, OPS

Date of purchase: 01/05/2026

Alan Jackson

Feefo Verified

26 days ago

What Alan Jackson said about Online Pound Store:

quick delivery, item exactly as described,many thanks

Product reviews

Date of purchase: 01/05/2026

Trusted Customer

Feefo Verified

26 days ago

Dogs love them

Prompt service , goods as described and the dogs love them would highly recommend

Date of purchase: 01/05/2026

Trusted Customer

Feefo Verified

26 days ago

Great purchase.

Fast and efficient.

Product reviews

Date of purchase: 28/04/2026

Trusted Customer

Feefo Verified

26 days ago

Feedback

Exceptional ⭐️⭐️⭐️⭐️⭐️

Date of purchase: 01/05/2026

Trusted Customer

Feefo Verified

26 days ago

Great website super array of products

Great web site , easy to navigate , good array of products and dispatch/delivery is super speedy and the order is packed so well 😁 Kept up to date with order progress which is super helpful .

Product reviews

Date of purchase: 01/05/2026

Lorna

Feefo Verified

USA

26 days ago

What Lorna said about Online Pound Store:

Poor customer service

Products are great, but delivery not so much , I paid for next day delivery, but didn’t receive my order until 4 days later and got no refund

OPS TEAM

Online Pound Store

24 days ago

Hi Wenda, Thank you for the feedback on our products. To clarify the delivery timeline: the service selected was specifically DPD Next Working Day. As this order was placed on a Friday before a Bank Holiday weekend, the courier does not count Saturday, Sunday, or the Bank Holiday Monday as working days. The order was dispatched on time and delivered on Tuesday, the very first available working day. While we appreciate that the holiday weekend extended the total wait time, the service was fulfilled exactly as advertised and within the courier's operating schedule. We’re glad you're happy with the items themselves and hope this clears up any misunderstanding. Kind regards, OPS

Date of purchase: 01/05/2026

Mrs Sharon E Dixon

Feefo Verified

26 days ago

What Mrs Sharon E Dixon said about Online Pound Store:

Love Shopping with this company

Order came fast as always & all goodies in perfect condition, LOVE shopping with them.

Date of purchase: 01/05/2026

Jennifer

Feefo Verified

GBR

27 days ago

What Jennifer said about Online Pound Store:

My new 'household' store

Wow! This may be one of the best online stores I've ever used. The Online Pound Store offers premium products at a brilliant price, including all the top Spanish cleaning brands. In just one shop i...

Product reviews

Date of purchase: 30/04/2026

Trusted Customer

Feefo Verified

27 days ago

Great for an online shopper like myself

All great products and quick delivery

Date of purchase: 30/04/2026

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Online Pound Store Reviews

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Floral In Wash Fragrance Booster Magnolia 1984gMore reviews of this product (1)View product websiteScent booster crystals give lasting fragrance and you only need to use such a little amount , the size of the bottle is amazing for the price , glad I bought more than one. 😊😊

Asevi Max Power Bio Laundry Detergent 50 Wash 2.5LMore reviews of this product (19)View product websiteAsevi laundry products are always high quality detergents that leave your clothing smelling amazing. Max power works well on tougher stains. 5 stars

Asevi Laundry Detergent Marseille Soap 2376mlMore reviews of this product (27)View product websiteA strong favourite amongst the Avesi Laundry detergent. Fresh clean soap smell that lasts on clothes. 5 star product. Great price, Excellent results

Asevi Liquid Laundry Detergent Pure Freshness 44 Wash 2.37LMore reviews of this product (18)View product websiteLaundry detergent with a fresh scent, excellent cleaning power and leaves clothed smelling fresh for days

Asevi Brilliant White Laundry Detergent Deep Ocean 2376mlMore reviews of this product (5)View product websiteAsevi brilliant whites gets super white. The blue gel enhances the whitening power leaving clothes smelling amazing with a bright white gleam. Five star product

Asevi Max Bright Detergent Bio 2500mlMore reviews of this product (10)View product websiteAsevi offers high quality laundry detergent with amazing scents. Asevi Max Bright keeps colours brights and laundry smelling nice

Lenor Tumble Dryer Sheets Pink Blossom 34pkMore reviews of this product (1)View product websiteHelping laundry freshness last a little longer these tumble sheets ensure every wash smells amazing. Good product

Elbow Grease Washing Up Spray Trigger Lemon Fresh 500mlMore reviews of this product (5)View product websiteA good product that allows pre soaks to be skipped. Spray and wash. Nice lemon smell. Good value

Asevi Floor Cleaner Pet Concentrated 1LMore reviews of this product (20)View product websiteA must have for pet household. Lifts any pet odour, super fresh smell and leaves floors clean and bright. I use on tiles and LVTs with no issues whatsoever.

Asevi Fabric Softener Blue 60 Wash 1.38LMore reviews of this product (14)View product websiteAnother product i order every month. The blue fresh asevi provides a delicate but fresh smell. Clothing is always soft and smelling fabulous thanks to Asevi.

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