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Online Carpets Reviews

http://www.onlinecarpets.co.uk/

EXCEPTIONAL

Service

4.8

2,367

195

2,678

ratings over the past year

Displaying all 49,124 reviews

Nicola Jackson

Feefo Verified

3 days ago

What Nicola Jackson said about Online Carpets:

Excellent

Delivery was brilliant, my house isn't easily accessible due to strep slops from the road and the delivery driver went out of his way to carry it all up to the house instead of leaving it at the...

Trusted Customer

Feefo Verified

3 days ago

Avoid

Terrible service failed to deliver the carpets on 2 attempts and eventually had to claim money back through bank, 2 days taken off from work to receive delivery and 2 canceled fitting days, first...

Customer Services

Online Carpets

2 days ago

Hello Jamie Thank you for taking the time to leave a review following your order. We are sorry to hear that you have been left unhappy with your experience. We have reviewed the details of your order and note that, originally, the order was not loaded to a vehicle. As a result, we re-cut your order. However, this was cancelled at your request. We also note that you have raised a chargeback for the order; therefore, your refund will be processed as soon as this is actioned by your bank. It is important to note that the majority of our deliveries are completed on the day and within the time frame we provide when your order is dispatched. We also have a dedicated, professional team available to address any concerns you may have regarding delivery, or any other aspect of your order. We always recommend refraining from booking a fitter until your order has been received in order to avoid incurring unnecessary costs. Kind regards, Joanne. Online Carpets.

Trusted Customer

Feefo Verified

3 days ago