Hello Roy,
Thank you for taking the time to leave a review regarding your purchase and delivery in November.
After reviewing the details of your order, it appears that there was an issue with the initial delivery attempt. The driver marked the delivery as failed, stating that no one was available to accept it. When you informed us that you were in, we reached out to the driver, who promptly returned the same day to complete your delivery.
We are sorry that you feel the service we provided wasn't of the standard you would have liked to receive, however, we appreciate your feedback.
Kind regards,
Joanne.
Online Carpets.