Merchant Logo

Online Carpets Reviews

Rated
Exceptional
Service
4.8
/5

5

4

3

2

1

2,924

243

65

25

56

3,313

ratings over the past year

Displaying all 46,576 reviews
Trusted Customer
9 months ago
Date of purchase: 10/11/2024
Excellent service provided.
Trusted Customer
9 months ago
Date of purchase: 10/11/2024
Exceptional Service and Delivery:)
Service was exceptional. I have ordered carpets previously from Online Carpets and they have always impressed with the quality and speed of delivery. Ordering was very straight forward and the prices...

Read all
SB
Sarah Boyd
9 months ago
Date of purchase: 10/11/2024
What Sarah Boyd said about Online Carpets:
Lovely flooring and fast delivery
CR
Colin Ruddick
Somerset
9 months ago
Date of purchase: 25/11/2024
What Colin Ruddick said about Online Carpets:
Impressive
Very happy with carpet and impressed with the service & delivery. They re-arranged the delivery for me with no fuss. Very helpful & friendly, excellent communication.
DL
Diane Leyworth
Norwich
9 months ago
Date of purchase: 25/11/2024
What Diane Leyworth said about Online Carpets:
Great service and product
Very good. Samples sent by return of post. Quick service and good delivery.
RO
Roy
Herefordshire
9 months ago
Date of purchase: 15/11/2024
What Roy said about Online Carpets:
Good value products but lacking in Customer care and service.
As previous comments - Customer service did not exist and a refusal to communicate with me.
Merchant Logo
Customer Services
Online Carpets
8 months ago
Hello Roy, Thank you for taking the time to leave a review regarding your purchase and delivery in November. After reviewing the details of your order, it appears that there was an issue with the initial delivery attempt. The driver marked the delivery as failed, stating that no one was available to accept it. When you informed us that you were in, we reached out to the driver, who promptly returned the same day to complete your delivery. We are sorry that you feel the service we provided wasn't of the standard you would have liked to receive, however, we appreciate your feedback. Kind regards, Joanne. Online Carpets.
Trusted Customer
9 months ago
Date of purchase: 24/11/2024
Fantastic value
Excellent, easy to buy, quick delivery.
SM
Sarah Murray
London
9 months ago
Date of purchase: 07/11/2024
What Sarah Murray said about Online Carpets:
Excellent service with a smile.
Trusted Customer
9 months ago
Date of purchase: 09/11/2024
Efficient and best price.
SL
Shirley L
Essex
9 months ago
Date of purchase: 09/11/2024
What Shirley L said about Online Carpets:
Great service , Good quality product.
Fast and efficient service all round . Samples arrived quickly and ordering online was a quick and easy process. Carpet arrived as promised and was of a good quality. Looks great! Thank you Online...

Read all
About Online Carpets
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs. Once you have read their reviews please visit their site on the link below.
Read all
Unit 7 Houndhill Park, Bolton Road, Rotherham, South Yorkshire, S63 7LG, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Online Carpets
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs. Once you have read their reviews please visit their site on the link below.