I spoke to a lady over the phone. She was very polite very helpful. Would highly recommend online carpet.
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SA
Sarah Allen
Feefo Verified
GBR
27 days ago
What Sarah Allen said about Online Carpets:
Lovely lino
Fantastic lino, amazing price. Looks lovely and free delivery, what more can you ask for.
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DP
Derek Pocock
Feefo Verified
27 days ago
What Derek Pocock said about Online Carpets:
Good quality for a very good price well rapped and quick delivery
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Trusted Customer
Feefo Verified
27 days ago
Recconendef
Great service from receiving samples through placing the order right through to the delivery. Delivered on time and by a very polite and helpful driver.
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Trusted Customer
Feefo Verified
27 days ago
Receiving damaged goods twice in a row after repeated delays is completely unacceptable.
Customer Services
Online Carpets
24 days ago
Good afternoon,
We are very sorry to hear about your experience and apologise that your order did not arrive in the condition expected, particularly after the delays you encountered. We understand how frustrating this must have been and appreciate you taking the time to share your feedback.
We have been working directly with you to resolve the matter and remain committed to bringing it to a satisfactory conclusion as quickly as possible. Your comments have also been shared with the relevant teams to help us review our processes and improve the service we provide.
Our Customer Care Team will continue to monitor the case and ensure that all actions are completed.
Kind regards,
Jenny
Online Carpets
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JB
James Potter Bell
Feefo Verified
27 days ago
What James Potter Bell said about Online Carpets:
a honest review of a first class service
first class service delivery was on time keep up the good work from james.
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Trusted Customer
Feefo Verified
28 days ago
Great product and service
Very helpful lady advised me what to do about delivery as I was due to be away. But the delivery was prompt so arrived before I was away. The driver was cheerful and helpful.
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OL
Olivia
Feefo Verified
GBR
28 days ago
What Olivia said about Online Carpets:
Fast and kept updated with delivery times
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TM
Trevor Messenger
Feefo Verified
GBR
28 days ago
What Trevor Messenger said about Online Carpets:
Good service from start to finish but being let down by the cutters or quality control on the cutting floor
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.