Havent received my cashback and no ones bothered to do a follow up to see if my cover is sufficient or insufficient
CX
OneChoice
4 years ago
Hi Deborah,
Thank you for reaching out and I am sorry to hear of your dissatisfaction following your recent experience. I appreciate the opportunity that you have provided us to share your feedback with the relevant team to review and I have arranged for one of our team members to be in contact with you to discuss any queries that you might have.
Kind regards,
Alisa
CX
OneChoice
4 years ago
Hi Deborah,
I understand that one of our team members have attempted to contact you, however, have been unable to reach you. If you would like to speak with our team to discuss your policy further, please contact on 0800 630 013.
Kind regards,
Alisa
Product reviews
CX
OneChoice
4 years ago
Hi Deborah,
Thank you for reaching out. As mentioned, I am sorry to hear of your dissatisfaction following your recent experience. I appreciate the opportunity that you have provided us to share your feedback with the relevant team to review and I have arranged for one of our team members to be in contact with you to discuss any queries that you might have.
Kind regards,
Alisa
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.